Digital Downloads ‑ Filemonk
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File monk is a great Add on for your shopify store, if you have a digital product.
Is super easy to install and track your orders. They also have a feature where if you change the file of one of your products you can notify to all previous clients. 10/10
Thank you for your review! Glad to know that Filemonk is super easy to use and helps you notify all your previous customers if a digital product is replaced. I wish you the best for your business. :)
- Sneha / Merchant Success Lead
Great solution to share files and allows customization!
Thank you so much for leaving a review :) Our team is happy to hear that Filemonk is working out well for you
I've been using Filemonk for a few months now and it's been running quite smoothly. All my initial setup issues were resolved very promptly by their customer service representative Sneha. I needed to view 50 products instead of 20 and they were able to change the default through their back end specially for my requirement. Also I needed my products in a particular sequence and this was also customised for me ftom their back end team. All in all I am very happy with their product and especially Sneha's help has been tremendous. Thank you.
Thank you so much for your kind words! I'm happy I could help set up the app and our team could customize it as per your requirements. I wish you the best! We're here to help anytime.
- Sneha / Merchant Success Lead
excellent customer service. Went above and beyond to help me resolve my issue
Easy to use. Great customer service! Just wish it was a little cheaper since shopify is pricy (for my budget) to begin with. But I was given a discount so that was super helpful!
Simple to set up and use and does exactly what it should. Love it
The app has worked great for me with no issues in the year I have used it. Easy to set up and manage - I started with the free plan but soon wanted the added features so I upgraded a few months ago. I would recommend this app for any shop selling digital products.
Thank you so much for the review! Glad to know Filemonk has been easy to set up and sell your digital products. I wish you the best for your business.
- Sneha / Merchant Success Lead
love this platform thank you this platform has help me out on many sales
Effective, helpful, reliable!
I have never done digital sales before and I have had a wonderful first time experience with the help of Sneha from the Filemonk team. The customer service is great. They answer fast and are very friendly and professional. And no matter how many questions I asked she answered them happily. Thank you so much!