Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Avaliações (380)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
3 de novembro de 2024

Filemonk is doing exactly what we need it to do, deliver digital files to our customers. So far it's perfect, exactly what we needed.

Giants of the North
Canadá
4 months usando a aplicação
21 de novembro de 2024

So far, I've had a great experience with the app. Easy and intuitive to set up. When I had a (very small) issue, customer service (Sandesh) responded quickly and resolved it within hours. I'll come back to update my review once I've had more time using it.

TobyRoo Originals
Estados Unidos
8 days usando a aplicação
Questão respondida por Artos Software 22 de novembro de 2024

Thanks a ton for writing a review! Super appreciate the kind words and we'd love to see an updated review after all the new changes coming to the app in December :)

-- Sandesh / CEO

12 de outubro de 2024

I'm really happy with Filemonk, my resources are delivered to customers instantly and whenever i do need support from the team they reply to messages straight away.

Youcantknoweverything Education
Reino Unido
About 1 year usando a aplicação
27 de outubro de 2024

It's early days for me using the Filemonk app, but so far the app has been quite easy to use. The support team have been very helpful with any questions. I look forward to producing more online courses and materials for my website!

Vanessa Leong
Austrália
About 2 months usando a aplicação
25 de setembro de 2024

Very thankful for the customer support experience I received from Anaam. She was super responsive, patient, and kind in helping me sort through several issues regarding my Shopify store.

blueinfinity
Reino Unido
4 months usando a aplicação
27 de outubro de 2024

Very easy set up and easy to use. Makes it easy to sell digital products in your store. Customer service is great with prompt replies.

NORDIC SIMPLY
Dinamarca
8 months usando a aplicação
25 de novembro de 2024

Great support, very fast reply and big help. Easy to use app on Shopify well integrated

Thirdfloordesign
Bélgica
2 months usando a aplicação
Questão respondida por Artos Software 29 de novembro de 2024

Thank you for your review! I'm glad we could assist you with your queries. I'm also glad to know you find the app easy to use.

We're always here if you need anything else at all!

- Sneha / Merchant Success Team

18 de novembro de 2024

I am beyond impressed with Filemonk! I had an issue with my digital product delivery and reached out to their support team. They responded very quickly and resolved the problem. Very helpful and friendly service. Thank you Sneha! Filemonk has made managing my digital downloads seamless, and their commitment to customer satisfaction truly stands out. Highly recommended! ✨

Rewire and Thrive
África do Sul
About 1 month usando a aplicação
12 de novembro de 2024

I am truly impressed by their customer service. The team is incredibly prompt, professional, and knowledgeable. They go above and beyond to be helpful and approachable, making every interaction a pleasant experience. I genuinely appreciate their friendly and caring approach.

AIM ATTITUDE
Estados Unidos
3 months usando a aplicação
28 de agosto de 2024

So far so good. Easy to setup and get started. Customer service seems great. I haven't received any orders yet, but once I do I can write a full review.

TutusByKaE
Estados Unidos
5 months usando a aplicação