Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Avaliações (406)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
3 de novembro de 2024

Filemonk is doing exactly what we need it to do, deliver digital files to our customers. So far it's perfect, exactly what we needed.

Giants of the North
Canadá
4 meses usando a aplicação
Questão respondida por Artos Software 22 de janeiro de 2025

Thank you for your kind words! 😊 We’re thrilled to hear that Filemonk is delivering exactly what you need and meeting your expectations perfectly.

If you ever have any questions or need assistance, feel free to reach out—we’re always here to help. Wishing you continued success with your digital deliveries!

- Sneha / Senior Technical Support Specialist

15 de outubro de 2024

i really love this App!

For us, its a gamechanger and exactly what we've been looking for.

Also, the fast support is truly amazing. Big Thanks to Anaam for the fast and precise support. for setting everything up that i was missing and for double checking all the previous configurations that were done by myself. I appreciate that alot!

Keep it up, can recommend 100% !!

Smarteltern
Suíça
Aproximadamente 2 meses usando a aplicação
Questão respondida por Artos Software 22 de janeiro de 2025

Thank you so much for the kind words in your review and for the name mention as well :)

It was my pleasure to help set up the 'download button' on the thank you page. I love what you sell and wish you the best of luck.

-Anaam / Merchant Success Lead

30 de setembro de 2024

I have had this app for months now. If you sell digital products, this is the only app for you. (Trust me, I've been through them all.)

When I first loaded the app, they were developing many new features. Yet, whenever I discovered something wonky, it was immediately fixed. The entire load and delivery funnel to clients is excellent.
The number of options goes way beyond that because the team at FileMonk listens to their clients!

The app deserves 10 stars, and the service deserves 10 stars. I sell tons of digital art, and this app opens up all the possibilities and ensures the client who paid receives a link to the products as soon as the payment is verified.

In other words, the path from Payment to delivery for this product is usually no more than 90 seconds.

There is nothing more one could ask for if you deliver any digital product, from art to books to any other digital type. It is one of the best apps on the entire Shopify app store.

Cobwebs Of The Mind
Israel
8 meses usando a aplicação
Questão respondida por Artos Software 12 de novembro de 2024

Wow, that's a kind and thoughtful review! Thanks a ton. Doing our best here to build an amazing product & support experience for selling digital products, and I'm confident we'll only get better. Please keep the feedback and suggestions coming!

-- Sandesh / CEO

10 de janeiro de 2025

Nagaraj was extremely helpful! He solved the issue, was polite and curious, and was a joy to work with.

Author Regina Morris
Estados Unidos
6 meses usando a aplicação
9 de janeiro de 2025

This is a pretty good and organized app for digital content selling website. I am highly recommending to give it a try. Their support is also pretty quick and helpful, specially Anaam from their support team helps me a lot.

Teri Farrari
Reino Unido
3 dias usando a aplicação
18 de novembro de 2024

I am beyond impressed with Filemonk! I had an issue with my digital product delivery and reached out to their support team. They responded very quickly and resolved the problem. Very helpful and friendly service. Thank you Sneha! Filemonk has made managing my digital downloads seamless, and their commitment to customer satisfaction truly stands out. Highly recommended! ✨

Rewire and Thrive
África do Sul
Aproximadamente 1 mês usando a aplicação
Questão respondida por Artos Software 9 de dezembro de 2024

Thank you for your wonderful review! I'm glad we could help make sure you're able to use Filemonk without a storefront. We wish you the best for your store.

We're always here for you! :)

- Sneha / Merchant Success Team

27 de outubro de 2024

Very easy set up and easy to use. Makes it easy to sell digital products in your store. Customer service is great with prompt replies.

NORDIC SIMPLY
Dinamarca
8 meses usando a aplicação
Questão respondida por Artos Software 22 de janeiro de 2025

Thank you for your feedback! I’m glad to hear that you find Filemonk easy to set up and use. Wishing you great success in selling digital products to your customers.

It’s great to know that we could assist you and address your queries.

If you have any questions or concerns in the future, feel free to reach out—we’re here to help!

- Sneha / Senior Technical Support Specialist

- Sneha / Senior Technical Support Specialist

3 de janeiro de 2025

By far the best digital download app for Shopify. I tried several. This wins hands down for functionality, ease of use and price.

Trap Door Magic Shop
Estados Unidos
2 dias usando a aplicação
Questão respondida por Artos Software 22 de janeiro de 2025

Thank you for the fantastic review! 😊 We’re so glad to hear that Filemonk stands out as the best digital download app for Shopify in your experience. We’re committed to providing great functionality, ease of use, and value, so it’s wonderful to know that it’s meeting your needs!

If you ever need assistance or have more feedback, don’t hesitate to reach out. Wishing you continued success with your Shopify store!

- Sneha / Senior Technical Support Specialist

27 de outubro de 2024

It's early days for me using the Filemonk app, but so far the app has been quite easy to use. The support team have been very helpful with any questions. I look forward to producing more online courses and materials for my website!

Vanessa Leong
Austrália
Aproximadamente 2 meses usando a aplicação
Questão respondida por Artos Software 22 de janeiro de 2025

Thank you for your feedback! 😊 We're thrilled to hear that your experience with Filemonk has been smooth so far. It's wonderful to know that our support team has been able to assist you effectively.

We’re excited to see the amazing online courses and materials you’ll create for your website! If you ever have any questions or need assistance, we’re always here to help.

Wishing you all the best as you continue to grow your digital offerings!

- Sneha / Senior Technical Support Specialist

12 de novembro de 2024

I am truly impressed by their customer service. The team is incredibly prompt, professional, and knowledgeable. They go above and beyond to be helpful and approachable, making every interaction a pleasant experience. I genuinely appreciate their friendly and caring approach.

AIM ATTITUDE
Estados Unidos
3 meses usando a aplicação
Questão respondida por Artos Software 13 de janeiro de 2025

Thank you so much for the kind words! I'm thrilled to hear that you had a pleasant experience with our support. It was my pleasure to help with the DKIM authentication to ensure your digital downloads are sent smoothly through your custom email.

If you need anything else, don't hesitate to reach out!

Nagaraj / Technical Support Specialist