Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Avaliações (416)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
Editado a 3 de dezembro de 2024

I like this app, and the support team is always quick to help with any issues. I hope the app remains user-friendly.

FKACO
Estados Unidos
6 meses usando a aplicação
Questão respondida por Artos Software 22 de janeiro de 2025

Thank you for your feedback! 😊 We’re so glad to hear that you like the app and that our support team has been quick to assist you. Ensuring a user-friendly experience is a top priority for us, and we’ll continue working hard to keep it that way!

If you ever have any suggestions or need help, don’t hesitate to reach out. Wishing you all the best with your business!

- Sneha / Senior Technical Support Specialist

3 de janeiro de 2025

By far the best digital download app for Shopify. I tried several. This wins hands down for functionality, ease of use and price.

Trap Door Magic Shop
Estados Unidos
2 dias usando a aplicação
Questão respondida por Artos Software 22 de janeiro de 2025

Thank you for the fantastic review! 😊 We’re so glad to hear that Filemonk stands out as the best digital download app for Shopify in your experience. We’re committed to providing great functionality, ease of use, and value, so it’s wonderful to know that it’s meeting your needs!

If you ever need assistance or have more feedback, don’t hesitate to reach out. Wishing you continued success with your Shopify store!

- Sneha / Senior Technical Support Specialist

21 de novembro de 2024

So far, I've had a great experience with the app. Easy and intuitive to set up. When I had a (very small) issue, customer service (Sandesh) responded quickly and resolved it within hours. I'll come back to update my review once I've had more time using it.

TobyRoo Originals
Estados Unidos
8 dias usando a aplicação
Questão respondida por Artos Software 22 de novembro de 2024

Thanks a ton for writing a review! Super appreciate the kind words and we'd love to see an updated review after all the new changes coming to the app in December :)

-- Sandesh / CEO

25 de novembro de 2024

Great support, very fast reply and big help. Easy to use app on Shopify well integrated

Thirdfloordesign
Bélgica
2 meses usando a aplicação
Questão respondida por Artos Software 29 de novembro de 2024

Thank you for your review! I'm glad we could assist you with your queries. I'm also glad to know you find the app easy to use.

We're always here if you need anything else at all!

- Sneha / Merchant Success Team

29 de janeiro de 2025

Great App works really well.

The Raw Kitchen UK
Reino Unido
4 meses usando a aplicação
2 de novembro de 2024

The app is simple to use and flawless.
The one time I had difficulty in use the support staff was quick and thorough.
I only wish all apps and their support staff could provide this exceptional level of service and dependability.

Thanks be to Filemonk!

Rivera Sun
Estados Unidos
11 meses usando a aplicação
Questão respondida por Artos Software 18 de janeiro de 2025

Thank you so much for your awesome review! :) Very much appreciated. You're awesome too! It makes me glad to learn that you find the app to be simple to use. It was a pleasure for me to provide help and answer your questions.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!

-Vishu / Senior Technical Support Specialist

22 de outubro de 2024

I have been using Filemonk since I launched my store and I have been very satisfied. I contacted Filemonk’s chat support to ask how Filemonk works with a subscription app. A chat rep named Vishu took the time and patience to explain to me how it all works. I am so appreciative for his help as this is a huge step forward for my business. A huge thank you and shout out to you Vishu!

FSLwebFLS
Canadá
Mais de 1 ano usando a aplicação
Questão respondida por Artos Software 18 de janeiro de 2025

Thank you for your kind words and the shout out :D It was a pleasure for me to help out and answer your questions and I'm glad to learn that you're happy with the service.

Always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!

-Vishu / Senior Technical Support Specialist

18 de novembro de 2024

I am beyond impressed with Filemonk! I had an issue with my digital product delivery and reached out to their support team. They responded very quickly and resolved the problem. Very helpful and friendly service. Thank you Sneha! Filemonk has made managing my digital downloads seamless, and their commitment to customer satisfaction truly stands out. Highly recommended! ✨

Rewire and Thrive
África do Sul
Aproximadamente 1 mês usando a aplicação
Questão respondida por Artos Software 9 de dezembro de 2024

Thank you for your wonderful review! I'm glad we could help make sure you're able to use Filemonk without a storefront. We wish you the best for your store.

We're always here for you! :)

- Sneha / Merchant Success Team

29 de outubro de 2024

I would highly recommend! It's been a very simple and easy app to understand and implement into my website. I've been able to get immediate feedback for any issues that popped up, their support team is extremely helpful! I've had great support from Nagaraj and Sandesh specifically. Thank you!

Amber Collective
Estados Unidos
3 meses usando a aplicação
Questão respondida por Artos Software 31 de outubro de 2024

Thank you so much for the kind words in your review. So great to see that you have your custom email address set up for email alerts from the app. All the best with growing your store, and reach out to us for anything else. :)

-- Sandesh / CEO

16 de fevereiro de 2025

Great app definitely surpassed my expectations

Posh Digital Palace
Estados Unidos
3 meses usando a aplicação