Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Avaliações (406)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
2 de dezembro de 2024

Really impressed at the support I received. Was struggling to link my digital product so used the chat facilities. Managed to lose the chat switching between screens but within a few minutes had received a personalised video by email showing me exactly what to do. Over and above customer service

Type1DMumma
Reino Unido
12 dias usando a aplicação
Questão respondida por Artos Software 31 de dezembro de 2024

Thank you so much for the kind words in your review :) It was my pleasure to help you get set up with Filemonk.

So glad to hear that the video that I sent helped you. Feel free to reach out for anything, we're always around to help.

Wishing you the best of luck!

-Anaam / Merchant Success Lead

29 de outubro de 2024

I would highly recommend! It's been a very simple and easy app to understand and implement into my website. I've been able to get immediate feedback for any issues that popped up, their support team is extremely helpful! I've had great support from Nagaraj and Sandesh specifically. Thank you!

Amber Collective
Estados Unidos
3 meses usando a aplicação
Questão respondida por Artos Software 31 de outubro de 2024

Thank you so much for the kind words in your review. So great to see that you have your custom email address set up for email alerts from the app. All the best with growing your store, and reach out to us for anything else. :)

-- Sandesh / CEO

12 de outubro de 2024

This a great app! It works well and easy to use.

Sydney Francis
Estados Unidos
12 meses usando a aplicação
Questão respondida por Artos Software 22 de janeiro de 2025

Thank you for your review! I'm glad to know that Filemonk works as per your expectation and that it's easy to us. I wish you the best with selling digital products to your customers. :)

If you ever have any questions or need assistance, feel free to reach out—we’re always here to help.

- Sneha / Senior Technical Support Specialist

12 de outubro de 2024

I'm really happy with Filemonk, my resources are delivered to customers instantly and whenever i do need support from the team they reply to messages straight away.

Youcantknoweverything Education
Reino Unido
Aproximadamente 1 ano usando a aplicação
Questão respondida por Artos Software 22 de janeiro de 2025

Thank you for your wonderful feedback! 😊 We’re delighted to hear that you’re happy with Filemonk and that your customers are receiving their resources instantly—that’s exactly what we strive for!

It’s great to know our support team has been responsive and helpful whenever you’ve needed assistance. If there’s ever anything more we can do for you, feel free to reach out anytime. Wishing you continued success!

- Sneha / Senior Technical Support Specialist

22 de novembro de 2024

I really like this app - I've some very large files that were hard to deal with on other platforms, this has worked great - Quick support and good pricing. Recommended.

Galactiv8
Reino Unido
14 dias usando a aplicação
Questão respondida por Artos Software 25 de novembro de 2024

Thanks so much for the review! We rolled out a massive upgrade to our upload/storage service earlier this year and I'm really glad that it's working a-okay with large files!

Let me know if there's anything else we can help you with. :)

-- Sandesh / CEO

24 de outubro de 2024

This app is incredibly easy to use! From the moment I downloaded it, the setup was straightforward and hassle-free. The interface is clean and intuitive, making it simple to share files with just a few clicks. One of the standout features is how effortlessly it handles large files.

Overall, it’s a fantastic tool that I highly recommend for anyone looking for a reliable and user-friendly file-sharing solution!

Thirsty Meeples
Reino Unido
3 meses usando a aplicação
Questão respondida por Artos Software 22 de janeiro de 2025

Thank you for such a glowing review! 😊 We’re thrilled to hear that you’ve found the app easy to use and that the setup was smooth and hassle-free. It’s great to know you’re enjoying the clean interface and seamless handling of large files—that’s exactly the experience we aim to provide!

We truly appreciate your recommendation and are here if you ever need assistance. Wishing you continued success with your file-sharing needs!

- Sneha / Senior Technical Support Specialist

9 de janeiro de 2025

This is a pretty good and organized app for digital content selling website. I am highly recommending to give it a try. Their support is also pretty quick and helpful, specially Anaam from their support team helps me a lot.

Teri Farrari
Reino Unido
3 dias usando a aplicação
24 de novembro de 2024

Shashi helped me to make sure and to reassure me that my very first E-Book was downloaded correctly and was working as it should. Thank you Shashi for your help.

Pierce Homestead
Estados Unidos
10 dias usando a aplicação
Questão respondida por Artos Software 9 de dezembro de 2024

Thank you for your review! We're glad we could help setup your first digital product and test it to ensure everything works smoothly. We wish you the best for your store.

We're always here for you if you need anything else at all! :)

- Sneha / Merchant Success Team

27 de outubro de 2024

nice good response

Nezoka
Indonésia
2 meses usando a aplicação
Questão respondida por Artos Software 22 de janeiro de 2025

Thank you for your review! We're glad to you're loving Filemonk. We wish you the best for selling your digital files to customers.

If there's anything else we can help you with, please do feel free to reach out. :)

- Sneha / Senior Technical Support Specialist

Editado a 12 de janeiro de 2025

Excellent real time help by Shashi. Problem solved for new Shopify store owner Kilbaha Education.

Kilbaha Education
Austrália
3 meses usando a aplicação
Questão respondida por Artos Software 7 de novembro de 2024

Thank you for your review! I'm glad you're liking Filemonk and it helps you sell your digital products easily through files stored in Dropbox. We wish you the best!

We're always here for you! :)

- Sneha / Merchant Success