Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Avaliações (376)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
24 de agosto de 2024

Great app. Very user friendly and delivers files to my customers quickly and efficiently

Jammin Threads
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Artos Software 30 de agosto de 2024

Thank you for the feedback! We're so glad to hear the app is making things easy for you and getting digital files to your customers smoothly. We wish you the best.

If there’s anything else we can do, just let us know! :)

- Sneha / Merchant Success

28 de agosto de 2024

This is the best digital products app on Shopify.

First of all, it's one of the only apps I could find that allows an external link to digital products rather than a downloadable file. My digital products are already hosted online, so there is nothing to download, but Filemonk lets me use the download button as a link. (Other apps always require you to upload a file). The button appears on thank you pages and in an email. And customers can always revisit the order page where their digital products are listed. Perfect.

Also, they have excellent support. Sneha and Anaam dealt with all my questions within minutes. At one point I even asked to adjust a feature and it was implemented by the developers the next day.

The pricing is affordable and they are generous with discounts. The feature ideas forum tab is a good sign that they listen to feature requests.
I highly recommend Filemonk!

Shop Ed Codes
Austrália
1 day usando a aplicação
28 de julho de 2024

This was my first time setting up to sell a digital product and it was an easy process, which I definitely appreciated. I like that their paid plans are reasonably priced. I had a question and the representative got back to me promptly and was very kind and professional. After I set up my product, I ran a test order and everything went smoothly! I highly recommend the Filemonk app.

Thatched Roof Cottage
Estados Unidos
4 months usando a aplicação
27 de agosto de 2024

Prarthana answered my questions and provided me with screenshots to help me do what I need to setup my product correctly. She was patient and was eager to provide me with the information. Great job!

Harwood & Main
Estados Unidos
22 days usando a aplicação
15 de outubro de 2024

The App does what it says on the tin, managing delivery and downloads of digital products, integrates with Shopify as well as anything can ... well pleased with this.

NR8 Media
Nova Zelândia
4 days usando a aplicação
7 de novembro de 2024

So far I've been able to set everything up nice and easy, and if I've been unsure on something, I've been able to go on the live chat and recieve instance help which has been amazing, Anaam helped me with a couple of things and gave me great customer service!

Greg Edits Video
Reino Unido
About 23 hours usando a aplicação
15 de outubro de 2024

i really love this App!

For us, its a gamechanger and exactly what we've been looking for.

Also, the fast support is truly amazing. Big Thanks to Anaam for the fast and precise support. for setting everything up that i was missing and for double checking all the previous configurations that were done by myself. I appreciate that alot!

Keep it up, can recommend 100% !!

Smarteltern
Suíça
About 8 hours usando a aplicação
23 de agosto de 2024

I'm happy with Filemonk, and most happy about the support! Very quick response time, thorough responses, overall very friendly. Highly recommend :)

We, Future Leaders - Education Resources
Austrália
22 days usando a aplicação
Questão respondida por Artos Software 30 de agosto de 2024

Thank you so much for your review! We're thrilled to hear that Filemonk is meeting your needs and that our support team could provide the quick and friendly assistance. We wish you the best.

We’re here anytime you need us! :)

- Sneha / Merchant Success

17 de outubro de 2024

What an amazing App - With an AMAZING Support.

Would definitely recommend.

SMB - Sport Mitte Bewegung
Alemanha
11 days usando a aplicação
Questão respondida por Artos Software 25 de outubro de 2024

Thank you for your wonderful review! I'm glad i could help you with the DKIM authentication. I wish you the best for your store.

We're always around if you need us! :)

- Sneha / Merchant Success

Editado a 18 de novembro de 2024

Inexpensive, easy to use. Got me to do what I wanted without the confusion! And great customer service!

VYTAL
Estados Unidos
8 months usando a aplicação