Digital Downloads ‑ Filemonk

the customer support team is fast responsive, very knowledge, and very helpful.
the app is easy to use and comfortable, i had no problems with customers not getting their product, everything was smooth.
highly recommend to anyone who sells digital products

Anaam was very helpful with troubleshooting my issues

Attentive to my testing issues. Additionally followed up to ensure that the issue was resolved.

I would totally recommend this!

I needed an easy way to send digital files to my customers after they made a purchase, and Filemonk delivered!

Not only is it intuitive to use, but their help videos make getting up and running easy.

You can also check your dashboard to confirm that files were actually sent to the customer after purchase, which is helpful for troubleshooting customer issues.

Super grateful I found this app - give it a try, you won’t be disappointed!

Great support team always fast response

amazing

I was having some trouble uploading my digital product to my shopify that youtube couldnt even properly instruct me on how to from scratch. I reached out to shopify and they connected me to filemonk support and Anaam was such an amazing help! In just one email that she responded to I had my issue resolved. She was able to provide me with the proper help with no hesitation, definitely keeping filemonk around because of her outstanding effort.

Support is quick and their followup is great. Still learning features, so far so good!!

We have tried several apps to make our shopify experience easier and Filemonk by far
was the best option for us. It did everything we need to do and more. Best of all, the support response was quick and helped us everytime we had a question. We were up and running in no time at all and had all our work automated!

Asked for a bulk delete feature and they installed one right away. Very good service. These guys rule. Use them for your digital downloads, you won't regret it. The app works perfectly and is better and cheaper than the others I have tried here. And I tried them all!