Fin AI Agent & Intercom
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Fin for Ecommerce and Intercom are built to deliver perfect customer experiences.
Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Built for Shopify, Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox.
- Fin helps shoppers discover products, answer questions, & resolve order queries
- One conversation, shopping and support in a single experience
- Edit shipping info, issue refunds, and create orders without leaving Intercom
- Multi-store support: connect all Shopify stores to one workspace in minutes
- Track Shopify events and use customer data to send targeted messages
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- 10+ Integrations
- Salesforce
- Stripe
- Zendesk
Categorie
Messaggistica in tempo reale
Risposte automatiche
Automazione dei flussi di lavoro
Prezzi
Puoi ricevere addebiti esterni da Intercom separatamente rispetto alla fattura Shopify. Maggiori informazioni
Fin AI Agent
$0.99 costo una tantum
per outcome
Funzionalità
- With Intercom or your current helpdesk
Essential
$39 /mese
o a $348/anno con un risparmio del 26%
per seat
Funzionalità
- Customer support for small businesses
Prova gratuita di 14 giorni
Advanced
$99 /mese
o a $1,020/anno con un risparmio del 14%
per seat
Funzionalità
- Powerful AI features for growing teams.
Prova gratuita di 14 giorni
Expert
$139 /mese
o a $1,584/anno con un risparmio del 5%
per seat
Funzionalità
- Security and reporting for larger teams.
Prova gratuita di 14 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (18)
The multistore beta is working great and will be a huge asset as we continue expanding globally.
That said, there are a couple of areas that could be improved:
It would be helpful to have clearer visual distinctions—such as more detailed labels or color-coding—between stores.
When creating new orders through Intercom, there’s currently no way to enter or select a customer address, which can lead to fulfillment delays.
Looking forward to future updates—this has the potential to be a game-changer for our operations.
Intercom itself is great, although it's geared more towards SAAS than e-com, it still provides more value than Gorgias imo. The actual integration however is pretty poor, lacks features and the worst part is it really slows your site loading times down by a considerable amount. Fix the loading issues and its probably a 4 or 5*
This is a great app. The main downside for us is that we can't connect multiple stores to our single Intercom instance, but I know that Intercom is working on improvements for that at the moment. Looking forward to when we can connect everything up!
Thanks so much for the kind words and for using Intercom! We’re excited to share that multi-store functionality is now live—you can now connect multiple Shopify stores to a single Intercom workspace. We appreciate your patience and support as we rolled this out. If you need any help getting set up, don’t hesitate to reach out to your account manager to enable this for you!
Assistenza
Assistenza per l’app fornita da Intercom.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Lanciata
31 agosto 2016
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