Fin AI Agent & Intercom
Galleria immagini in evidenza
Fin for Ecommerce and Intercom are built to deliver perfect customer experiences.
Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Built for Shopify, Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox.
- Fin helps shoppers discover products, answer questions, & resolve order queries
- One conversation, shopping and support in a single experience
- Edit shipping info, issue refunds, and create orders without leaving Intercom
- Multi-store support: connect all Shopify stores to one workspace in minutes
- Track Shopify events and use customer data to send targeted messages
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- 10+ Integrations
- Salesforce
- Stripe
- Zendesk
Categorie
Messaggistica in tempo reale
Risposte automatiche
Automazione dei flussi di lavoro
Prezzi
Scegli il piano più adatto alla tua attività.
Puoi ricevere addebiti esterni da Intercom separatamente rispetto alla fattura Shopify. Maggiori informazioni
Fin AI Agent
$0.99 costo una tantum
per outcome
Funzionalità
- With Intercom or your current helpdesk
Essential
$39 /mese
o a $348/anno con un risparmio del 26%
per seat
Funzionalità
- Customer support for small businesses
Prova gratuita di 14 giorni
Advanced
$99 /mese
o a $1,020/anno con un risparmio del 14%
per seat
Funzionalità
- Powerful AI features for growing teams.
Prova gratuita di 14 giorni
Expert
$139 /mese
o a $1,584/anno con un risparmio del 5%
per seat
Funzionalità
- Security and reporting for larger teams.
Prova gratuita di 14 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (16)
Multi-brand store connections have improved our ability to serve customers and involve our AI agent in multiple other workflows and use cases. Consistently impressed at Intercoms speed to improvement/evolution, and willingness to synthesise our feedback into amazing actions!
The multistore beta is working great and will be a huge asset as we continue expanding globally.
That said, there are a couple of areas that could be improved:
It would be helpful to have clearer visual distinctions—such as more detailed labels or color-coding—between stores.
When creating new orders through Intercom, there’s currently no way to enter or select a customer address, which can lead to fulfillment delays.
Looking forward to future updates—this has the potential to be a game-changer for our operations.
The multistore beta works fantastically and makes Intercom a fantastic option for ecom companies with many stores.
However, I see options for improvement:
- Displaying delivery address for an order details without requirement to go to Shopify
- A more clear and legible product list in the order
- Refunding and cancelling without having to leave Intercom
- Creating new orders doesn't allow to enter or select address for the customer
I think the UX side can be improved significantly but the functional side of importing data from multiple stores in the beta works without any bugs and glithches.
Assistenza
Assistenza per l’app fornita da Intercom.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Lanciata
31 agosto 2016
Altre app come questa
