特集の画像ギャラリー
Fin for Ecommerce and Intercom are built to deliver perfect customer experiences.
Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Built for Shopify, Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox.
- Fin helps shoppers discover products, answer questions, & resolve order queries
- One conversation, shopping and support in a single experience
- Edit shipping info, issue refunds, and create orders without leaving Intercom
- Multi-store support: connect all Shopify stores to one workspace in minutes
- Track Shopify events and use customer data to send targeted messages
- あなたのストアと同じようなストアに人気
- アメリカに拠点
言語
英語
このアプリは日本語に翻訳されていません
連携対象システム・アプリ
- 10+ Integrations
- Salesforce
- Stripe
- Zendesk
カテゴリー
価格設定
ビジネスに最適なプランをお選びください。
Shopify請求書とは別に、Intercomによる外部請求がある場合があります。 詳しくはこちら
Fin AI Agent
$0.99 一度限りの料金
per outcome
機能
- With Intercom or your current helpdesk
Essential
$39 /月
または$348/年で26%お得
per seat
機能
- Customer support for small businesses
14日間の無料体験
Advanced
$99 /月
または$1,020/年で14%お得
per seat
機能
- Powerful AI features for growing teams.
14日間の無料体験
Expert
$139 /月
または$1,584/年で5%お得
per seat
機能
- Security and reporting for larger teams.
14日間の無料体験
すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る
レビュー (14)
Multi-brand store connections have improved our ability to serve customers and involve our AI agent in multiple other workflows and use cases. Consistently impressed at Intercoms speed to improvement/evolution, and willingness to synthesise our feedback into amazing actions!
The multistore beta is working great and will be a huge asset as we continue expanding globally.
That said, there are a couple of areas that could be improved:
It would be helpful to have clearer visual distinctions—such as more detailed labels or color-coding—between stores.
When creating new orders through Intercom, there’s currently no way to enter or select a customer address, which can lead to fulfillment delays.
Looking forward to future updates—this has the potential to be a game-changer for our operations.
The multistore beta works fantastically and makes Intercom a fantastic option for ecom companies with many stores.
However, I see options for improvement:
- Displaying delivery address for an order details without requirement to go to Shopify
- A more clear and legible product list in the order
- Refunding and cancelling without having to leave Intercom
- Creating new orders doesn't allow to enter or select address for the customer
I think the UX side can be improved significantly but the functional side of importing data from multiple stores in the beta works without any bugs and glithches.
サポート
アプリのサポートは Intercom が提供しています。
リソース
公開日
2016年8月31日
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