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They claim that the search updates twice a day. I currently have 3 day old sale prices still being displayed.
Sometimes the search result simply pulls all items so hundreds of products show.
Hands down the biggest flaw with this service is how slow it is to update. Just today we had to issue $85 in coupon codes because their broken search is showing prices that are from a sale that ended days ago.
Updating twice a day is not enough, it should update at least four times a day and we should get to choose those times.
When the search works it works great but this app has to many flaws.
User friendly and easy to use. I am using supply theme, I think the mobile search view can be improved
Great App helps so much and makes finding items very easy for customers
looks great, very useful app
Service is good.
Price is High
I uninstalled this app, and noted that I wanted all of their code deleted from my shopify store, but they DON'T delete their code that was initially installed upon installation of this app. But, they do have the time to set up an automated email to send to you upon uninstallation that tries to get you back as a customer. That's not how a good business should be run.
We are sorry to see you leave the Findify community. Please note once the Findify app is uninstalled, we cannot remove applicable code as we no longer have access to the store. Please check this article on the Findify public library https://developers.findify.io/docs/integrations-shopify-remove-code for step-by-step instructions on how to complete this task.
In addition, you are welcome to contact our support team if further assistance is required or to discuss your experience further. We would be happy to speak! Reach us easily through Yourfriends[at]Findify.io
Kind regards,
Alice
the tool seems very intuitive and the search functionality is appreciated by our site visitors. the cost however of $149 put it out of reach for many. they really should make a better entry level plan.
Easy setup and a major help to our site's visitors. The terms are favorable as well. We only pay when the search helps us get sales. Kudos on a great app!
Exactly what I was looking for. Great sorting options.
Great App! Two thumbs up, recommended!