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The customer service and professionalism is just another level. I have worked with 4 different people and my thoughts after each call were: wow, what a team, I hope I can replicate that in my business.
Jordan, Tal, Eduardo, Tarun.
About the product: I've been looking for a way to showcase videos of our fitness products and the solution Firework provides is incredible. Easy to install, easy to ...
As the founder of a growing fitness apparel brand, I’m always looking for tools that can truly make a difference. Firework has been one of those that can elevate our customer experience and drive sale. The conversion rate for visitors who engaged with Firework videos is 158% higher compared to those who don’t.
Moreover, their Shopify integration was smooth. With just a few simple steps, we were ...
App is consistent with the need of my business and very user friendly. I'll recommend it for any ecommerce business owner looking for video and UGC that works perfectly.
This is a feature we really wanted to have on our eco shopify site to show UGC videos of our products. Had a little trouble in the setup but the customer service was responsive especial Tal helped work though some of the issues. Look forward to getting to know this product and see results.
Getting started with Firework was smooth. After four months, I continue to be impressed with its capabilities. It's made my site more interactive and engaging. Abhi and Rebeca provided excellent support when I was ready to dive a bit deeper into the product. I highly recommend this app for businesses of all sizes.
Captivating Visuals and Seamless Performance!
This fireworks video app exceeded all my expectations! The vibrant visuals and realistic effects bring an incredible sense of excitement to my website. It’s easy to use, runs smoothly, and adds the perfect touch of celebration to my website. Whether you’re highlighting a special sale or just adding some festive flair videos to your site, this app ...
It improved my website so much! Grateful for this app!
The Fireworks team has been exceptional to collaborate with. Integrating new app providers with our headless storefront can be challenging; however, Fireworks was straightforward to set up. Even when we encountered technical issues, their technical team assisted us in resolving them promptly, demonstrating a high level of expertise and commitment to customer satisfaction.
Thanks to Fireworks, we ...
Great customer service and once you have the how to guide super easy to implement. Great APP
I had an issue with a subscription charge going through I did not mean to do and cancelled after 30 mins. Once I raised this issue I revieved an email fixing the issue within 5-10 minutes. The customer service is exceptional and very prompt.