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I was looking for a way to make my product pages more interactive, and Firework did exactly that. Setting up the video galleries was super easy, and I love how fast they load. The best part is that customers can shop directly from the videos
I had an issue adding a section but their support team was incredibly helpful. They responded quickly and guided me through the process with patience and clarity. The team was very professional and extremely humble throughout the interaction. I'm really impressed with their customer service — it made the whole experience smooth and stress-free. Highly recommend the app, not just for its features but also for the amazing support behind it!
The dashboard is clear, I added a quiz at the end of my product videos that gives a discount code. People had fun even on phones.
Our team recently added Firework to our website and have had the best experience. The team is incredibly hands on, response times are 24/7 and communication clear. The implementation process was simple and the app itself is incredibly intuitive, a great user experience all around.
Great app with excellent support
Liking the app so far, it’s been smooth to set up and works well for our needs. The customer support team has been super helpful and responsive whenever we’ve had questions. Thanks!
I added shoppable videos to my product pages, and customers love clicking through them. Setup was easy, Just wish I installed it earlier!
Excelente soporte, te ayudan a solucionar los problemas que van surgiendo.
This is a feature we really wanted to have on our eco shopify site to show UGC videos of our products. Had a little trouble in the setup but the customer service was responsive especial Tal helped work though some of the issues. Look forward to getting to know this product and see results.
The interactive quizzes and polls have increased customer engagement on my store. It's a fun way to connect with shoppers.
As the founder of a growing fitness apparel brand, I’m always looking for tools that can truly make a difference. Firework has been one of those that can elevate our customer experience and drive sale. The conversion rate for visitors who engaged with Firework videos is 158% higher compared to those who don’t.
Moreover, their Shopify integration was smooth. With just a few simple steps, we were able to quickly deploy Firework video players on our website. If you have your own DTC website and want to provide a better experience for your customers and improve conversion rate, I highly recommend Firework.