Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 10% recensies zijn 1 sterren
20 november 2023

Having selected the $20 plan, I have received 2 invoices the same month for more than $200 in total.

VITURA
Spanje
Ongeveer 2 maanden gebruiken de app
Easysize ApS heeft geantwoord 22 november 2023

Thanks for your review and sorry if the breakdown of the usage fees caused some misunderstanding.

You have selected the "Starter" plan which comes with a $20 fixed monthly fee and a $0.15 fee for each item added-to-cart with a size recommended by Fit Quiz. During the billing period, there were 1,340 items added to cart with the recommendation – or $0.15 x 1,340 = $201 in total. During the same time, Fit Quiz contributed to $17,000 in Gross Sales.

All the usage fees can be viewed at any time directly on the Fit Quiz app on Shopify - on "Billing" and "Usage" tabs. There you can see each order with the recommended size and product details.

We also offer fixed-price annual plans that do not have any usage fees. These might be a better option for you and we will be happy to assist.

Our billing is fully handled via and by Shopify and is based on tracking coming from a shop. We have already shared the detailed breakdown of all the charges initiated from our Shopify Partner dashboard with you via email but please let us know if you require more information.

We hope that this clarifies the charges and please let us know if we can be of further help.

// Gulnaz

12 maart 2023

The app doesnt have XL, XXL, XXXL sizes so this app serves no good for me. And now the FREE plan has been taken away.

TeeShirtKings.com
Verenigde Staten
5 maanden gebruiken de app
Easysize ApS heeft geantwoord 13 maart 2023

Hi there, thanks for your review. We can see that you haven’t integrated or launched Fit Quiz yet.
As part of the onboarding/integrating the app you can customise Fit Quiz – including selecting size ranges that you want to show. The sizes that you mentioned, XL / XXL / XXXL are supported by default, so you must have missed it or didn’t get to that step during the onboarding. Not to worry, our team will be happy to assist with the integration. Please reach out to us at support@easysize.me.