Avaliação geral
4,3
Pontuação por nível de classificação
  • 85% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 8% das classificações são de 1 estrelas
29 de março de 2022

FlavorCloud is always very responsive and provides with swift solutions to any possible issue. Great customer service. Happy to work with them.

VISCATA
Estados Unidos
Over 2 years usando a aplicação
6 de fevereiro de 2020

GREAT customer service. App provides clear and helpful information to our customers explaining the combining of shipping costs + duties and taxes. I have recommended this app to other Shopify users.

Only issue: Unfortunately, it will not let you use the platform to make shipments other than the orders pulled from your store. Sometimes we combine orders for bulk shipments and have to use a different carrier for that :/

Frogmouth
Estados Unidos
Over 2 years usando a aplicação
18 de setembro de 2020

The team at FlavorCloud are super responsive to any issues and are very hands-on with their support. Beyond being able to address any problems we've encountered, they are great informational resources about international shipping and logistics in general.

Moxi Shop
Estados Unidos
About 2 years usando a aplicação
9 de novembro de 2020

Makes international shipping so easy. No more lost shipments. Thanks so much for an easy-to-use app that helps our customers get their products fast and cost effectively.

ProovTest
Estados Unidos
About 2 years usando a aplicação
5 de abril de 2023

FlavorCloud consistently provides cost cutting and marketing recommendations to help grow our business. Our PO, Keali, is well versed in the FC dashboard and goes above + beyond to work with us and our 3PL to ensure orders are being processed and sent out on time.

EM Cosmetics
Estados Unidos
About 2 years usando a aplicação
7 de janeiro de 2021

I am so glad that I signed up for this app. I can now ship internationally with confidence. Staff is always helpful and courteous. Whenever I had questions or concerns, they were patient and knowledgeable. What a great find. Highly recommend.

plain mary
Estados Unidos
Almost 2 years usando a aplicação
26 de fevereiro de 2021

FlavorCloud is awesome and I wish I had it eight years ago when I first started my online store. It allows customers to pay customs and duties upfront, which means no more angry emails upon delivery. Also, I found it very easy to install. Another aspect I love is the customer service. If a package stalls, or if there's an issue at customs, I email FlavorCloud and they handle it ASAP. My few issues have been handled the same business day, which is incredible service in my book. Really, really happy I found this service. It's made this aspect of my business so much easier.

Kurly Klips
Estados Unidos
Almost 2 years usando a aplicação
9 de novembro de 2020

Great app! Totally changed our Shopify store to include international taxes, duties, etc to be purchased by the customer at checkout. No more surprises for our customers when they get their product. Plus, they discounted the Int. Shipping fees! On top of that, Customer service is top notch! (Balthasar is the best!). Go global with confidence!

SINGLETRACKBOARD
Estados Unidos
Almost 2 years usando a aplicação
20 de junho de 2020

This system is a game changer for us. As our COO, I have used many shipping services and understand how "it all works." To have an app that installs quickly to give real time quotes based on country and service is really great and easy. I would say what it comes down to is cost, and the shipping costs are much lower than our old services. There's 2 services, standard and express and they quote out all of their carriers (post, fedex, ups, dhl, etc) based on the "lanes" and the destination country.

Long story short, it's worth installing and trying it out. It's easy to work with and the costs are a game changer. Hope that helps

Winky Lux
Estados Unidos
Over 1 year usando a aplicação
18 de novembro de 2019

The app provided international shipping support to our customers. It was easy to use and helps expand our global presence.

Tamara Mellon
Estados Unidos
Over 1 year usando a aplicação