Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 81% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 4% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 15% delle recensioni ha 1 stelle
19 febbraio 2024

Easy to install. I needed some help setting up return rules and their customer service team was timely with their response via email.

The Woods Maine
Stati Uniti
Quasi 2 anni di utilizzo dell’app
29 marzo 2024

The fast and easy return process has significantly improved customer satisfaction, leading to higher retention rates. The ability to define smart return rules ensures that customers always receive the best resolutions. Plus, the automatic approval and shipping label generation have made our lives so much easier. Couldn't be happier with it

Bevbox
Stati Uniti
3 giorni di utilizzo dell’app
25 gennaio 2024

I have been struggling to get support to help me resolve the 500
Server Error issue to use the app. They have stopped replying to me

Orbit Rings
Sudafrica
15 giorni di utilizzo dell’app
Flextech ha risposto 3 febbraio 2024

We were on public holiday.
Sorry to miss your email and cause you troubles.

Now we are handling your issue.
We have request access to your store to fix this issue, please accept. Thanks!

6 aprile 2024

The ability to define smart return rules has been particularly valuable for us, as it allows us to provide personalized solutions to our customers quickly and efficiently. Plus, the automatic approval and shipping label generation features have saved us a ton of time and resources.

Trendy
Pakistan
21 minuti di utilizzo dell’app
6 aprile 2024

FlexReturn’s customizable return page and multi-language support have made a big difference for our international customers. Great platform!

Home Decore
Germania
17 minuti di utilizzo dell’app
26 ottobre 2023

Overall, agree with other reviewers. It's a great app at a much better price than some of the other market solutions. Our biggest limitation is that the photo upload is limited to 2MB. I'd even be willing to pay for a more expensive plan if the photo upload limit was increased to 6MB each. Modern phones that our customers are using always take photos over 2MB. Requested they make this change and they declined to and said they wouldn't. Missed opportunity from our perspective.

Beth's - A Christmas and Holiday Shop
Stati Uniti
Quasi 2 anni di utilizzo dell’app
28 aprile 2023

We were having an issue with generating automatic return labels through a third party program, I reached out to the Support team and after some extensive digging, they were able to find the issue and give us the solution!

Thank you very much, this app is great and the team are helpful :)

Sidi CAD
Canada
4 mesi di utilizzo dell’app
Flextech ha risposto 3 maggio 2023

Thank you for your review. We will try our best to help you.

27 maggio 2023

Really good app! The look and feel of the returns page that the customer's see is great, very good functionality and good customer support.

XBODY UK
Regno Unito
8 mesi di utilizzo dell’app
Flextech ha risposto 27 maggio 2023

Thanks for your review. We are happy to help you.

13 febbraio 2023

Excellent customer service. I needed a tweek in the requirement section and they modified my app.
I've tried a few different apps and this one is the best to far.

Fran Denim
Stati Uniti
11 mesi di utilizzo dell’app
Flextech ha risposto 3 maggio 2023

Thanks for the review. We will do our best to help you.

14 agosto 2022

Beautiful app and customer service is very supportive . I recommend this app since it also provides a free plan, very flexible pricing.

Fusion
Pakistan
9 mesi di utilizzo dell’app