Recensies (113)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
19 februari 2024

Easy to install. I needed some help setting up return rules and their customer service team was timely with their response via email.

The Woods Maine
Verenigde Staten
Bijna 2 jaar gebruiken de app
26 oktober 2023

Overall, agree with other reviewers. It's a great app at a much better price than some of the other market solutions. Our biggest limitation is that the photo upload is limited to 2MB. I'd even be willing to pay for a more expensive plan if the photo upload limit was increased to 6MB each. Modern phones that our customers are using always take photos over 2MB. Requested they make this change and they declined to and said they wouldn't. Missed opportunity from our perspective.

Beth's - A Christmas and Holiday Shop
Verenigde Staten
Bijna 2 jaar gebruiken de app
19 augustus 2022

Awesome support and they do a brilliant job. The return app help us process customer returns faster and enhances our customer experience.

caratara
Verenigde Arabische Emiraten
Bijna 2 jaar gebruiken de app
26 november 2022

Awesome app! It fits the return workflow of my shop perfectly. Quite simple and easy to setup. Customer service is professional.

Llifi Shop
Kosovo
Meer dan een jaar gebruiken de app
28 april 2023

We were having an issue with generating automatic return labels through a third party program, I reached out to the Support team and after some extensive digging, they were able to find the issue and give us the solution!

Thank you very much, this app is great and the team are helpful :)

Sidi CAD
Canada
Meer dan een jaar gebruiken de app
Flextech heeft geantwoord 3 mei 2023

Thank you for your review. We will try our best to help you.

13 februari 2023

Excellent customer service. I needed a tweek in the requirement section and they modified my app.
I've tried a few different apps and this one is the best to far.

Fran Denim
Verenigde Staten
11 maanden gebruiken de app
Flextech heeft geantwoord 3 mei 2023

Thanks for the review. We will do our best to help you.

14 december 2022

Terrible app and terrible support. If a customer buys more than one item and wants to return multiple of the same for exchange, the app doesn't allow it. It forces the customer to exchange with multiples of one item. We have told you about it before and you do nothing. Your support staff requests access to our store, but when we give it to you, you do nothing and never contact us again. We have a customer complaint today because of this and are now having to stop our holiday work and find another app to do what your app should already be doing.

Pack Turtle
Verenigde Staten
11 maanden gebruiken de app
14 augustus 2022

Beautiful app and customer service is very supportive . I recommend this app since it also provides a free plan, very flexible pricing.

Fusion
Pakistan
9 maanden gebruiken de app
27 mei 2023

Really good app! The look and feel of the returns page that the customer's see is great, very good functionality and good customer support.

XBODY UK
Verenigd Koninkrijk
8 maanden gebruiken de app
Flextech heeft geantwoord 27 mei 2023

Thanks for your review. We are happy to help you.

5 maart 2022

It is not easy to make something complex easily understandable. It takes a lot of thought and effort. It is even more difficult to make it practical and easy to use. I’ve been through a lot of apps in setting up my store. Some had a bewildering and confusing array of options. As a customer the last thing I want is to have to figure out how to use an app. I had just deleted a return app which found my circumstance monumental and unsolvable, whereas this app was able to accommodate my requirements in a few simple steps. Customer support was also prompt and attentive. If you want a return solution that is easy and clear to follow, I highly recommend this app. It works, and it works well.

Unique LCW
Verenigde Staten
7 maanden gebruiken de app
Flextech heeft geantwoord 5 maart 2022

Thank you for your review! We will try our best to help your business succeed!