FlexReturn Return Center

Smart order return app to automate and manage customer returns

  • Populair bij bedrijven in de Verenigde Staten

Gratis abonnement beschikbaar. Er kunnen extra kosten van toepassing zijn.

Sectie belangrijkste voordelen

Self-service Return Portal

Customers can summit returns through easy steps. Customizable return portal & branding. Set up your own return policy, reasons, resolutions

Smart Rules and Return labels

Define smart rules to provide suitable return policies to your customers. Connect to major carriers to generate return label automatically

Notifications and Messages

Customers get notified by emails upon each steps of the return process. Communicate with your customers by messaging in any return

FlexReturn Return Center

FlexReturn Return Center

FlexReturn return center provides a fast and easy return process to maximize the chance your customers will shop again.

It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work.

Customizable Return Portal

  • Self-service and user-friendly
  • Highly customizable and branded
  • Customizable return policies
  • Upload proof photos for return
  • Messaging with photos
  • Show previous return history

Returns Admin Panel

  • Advanced filterable returns list
  • Detailed return view
  • Manage return process easily
  • Messaging for any return

Refund, Exchange & Repair

  • Refund to original payment method
  • Refund to store credit (as gift card or discount code)
  • Exchange
  • Repair

Notifications and Messaging

  • Email notifications of return process
  • Customizable email templates
  • Auto generated and downloadable return label

Flexible Return Rules

  • Rule by resolution
  • Rule by reason
  • Rule by order country and province
  • Rule by order total amount, weight, financial and fulfillment status
  • Rule by product type, tag, condition

Return methods

  • Seller provides return shipping labels
  • Customer provides own shipping label
  • Return items to store
  • Specify return window for each return method
  • Automatic approval of return
  • Automatic return label generation

Return Requirements

  • Setup return window
  • Setup forbidden product types
  • Setup forbidden product tags
  • Setup forbidden product collections
  • Setup forbidden order tags

Lanceringsdatum

Integreert met

  • Shippo
  • ShipStation
  • EasyPost
FlexReturn Return Center

FlexReturn Return Center

FlexReturn return center provides a fast and easy return process to maximize the chance your customers will shop again.

It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work.

Customizable Return Portal

  • Self-service and user-friendly
  • Highly customizable and branded
  • Customizable return policies
  • Upload proof photos for return
  • Messaging with photos
  • Show previous return history

Returns Admin Panel

  • Advanced filterable returns list
  • Detailed return view
  • Manage return process easily
  • Messaging for any return

Refund, Exchange & Repair

  • Refund to original payment method
  • Refund to store credit (as gift card or discount code)
  • Exchange
  • Repair

Notifications and Messaging

  • Email notifications of return process
  • Customizable email templates
  • Auto generated and downloadable return label

Flexible Return Rules

  • Rule by resolution
  • Rule by reason
  • Rule by order country and province
  • Rule by order total amount, weight, financial and fulfillment status
  • Rule by product type, tag, condition

Return methods

  • Seller provides return shipping labels
  • Customer provides own shipping label
  • Return items to store
  • Specify return window for each return method
  • Automatic approval of return
  • Automatic return label generation

Return Requirements

  • Setup return window
  • Setup forbidden product types
  • Setup forbidden product tags
  • Setup forbidden product collections
  • Setup forbidden order tags

Lanceringsdatum

Integreert met

  • Shippo
  • ShipStation
  • EasyPost

Prijzen

Free

Gratis te installeren

$0.7 per return over 5 free returns

  • 5 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notifications
  • Messaging for returns

Small

$6.99/maand

$0.4 per return over 20 free returns

  • 20 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notifications
  • Messaging for returns

Medium

$19.99/maand

$0.3 per return over 100 free returns

  • 100 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notification
  • Messaging for returns

Large

$69.99/maand

$0.25 per return over 400 free returns

  • 400 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notification
  • Messaging for returns

* Alle betalingen worden in USD gefactureerd.
** Terugkerende kosten, inclusief maandelijkse of op gebruik gebaseerde kosten, worden elke 30 dagen in rekening gebracht.

Recensies

5.0 van 5 sterren

De algemene beoordeling geeft de huidige status van de app weer. Het is verantwoordelijk voor alle app-recensies, maar geeft voorrang aan de meest recente.

  • 5 van 5 sterren
    100% recensies zijn 5 sterren
  • 4 van 5 sterren
    0% recensies zijn 4 sterren
    0
  • 3 van 5 sterren
    0% recensies zijn 3 sterren
    0
  • 2 van 5 sterren
    0% recensies zijn 2 sterren
    0
  • 1 van 5 sterren
    0% recensies zijn 1 sterren
    0

The Glamping Guys

Locatie Verenigde Staten

This app is just excellent! I have tried a few the apps that many blogs recommend but many promise results that don’t perform at the end. This app is the opposite. It includes many useful return features that actually works.

Soul Space

Locatie Verenigde Staten

It has been a great app, we hope we would have started using it earlier! Customer service is always very responsive helpful with any questions we have asked.

La Velaa Fragrances

Locatie Australië

Awesome app for return and exchange. It made our return and exchange process much easier and more organized. Appreciate the team’s hard work.

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