Rezensionen (688)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
2. Dezember 2023

We had an additional requirement to further simplify the steps for our customers, as it wasn't readily available. Got it touch with the team and they fixed it for us real soon.

Since your customer support is good, I'm sure you've put in efforts to make this app the right one for Customer Account as well.

I look forward for such faster turn around time for any future requests as well.

Deniva
Indien
4 monate mit der App
12. April 2021

Un service client au top ! Une réaction rapide et efficace. Seul petit bémol et c'est pour cela que je ne met que 4 étoiles, c'est beaucoup de temps est perdu pour eux car après avoir traduit manuellement nos phrases, un petit bug apparaît et il n' a pas le choix de contacter le service assistance. Autrement application au top et je la conseille à tout le monde.

Le Domaine De Dahlia
Frankreich
3 monate mit der App
11. April 2018

Just installed the App. James help was good in installing the app.

Zinnga
Indien
Etwa 2 monate mit der App
24. Mai 2018

Had a little difficulty understanding some things due to app verbiage but got it sorted through their chat. "James" and his tech team were fast and efficient resolving my issue.

Excelco Safety
Vereinigte Staaten
27 tage mit der App
Bearbeitet am 17. November 2018

Edit: After I left the bad review here, they replied me immediately. =)

First Review: Their customer service is ridiculous. I messaged them a question, they replied through email by confirming what I was asking. I confirmed the question on TUESDAY morning and it is SATURDAY midnight already I still have yet got an answer. Almost 4 days passed!!! Even if they only get one person they should reply by now?!! I messaged them again in between and guess that did not help either.

Serial Chiller Co.
Vereinigte Staaten
24 tage mit der App
Bearbeitet am 22. Juni 2020

I didn't need the app, so I deleted it. Please note that before deleting the app, you need to delete the code from your theme using a special button inside the app.
This is a little inconvenient, but the app has great support, I think it makes up for this lack. The developers plan to automate the process in the future.

pandake
Russland
21 tage mit der App
15. Juli 2022

Just started with this app. So far a few hiccups but support team is great and things get solved very quickly!
Suggestion: allow users to customize more on the customer account page e.g. colors, layouts etc. Having said that, experience has been good so far and will definitely recommend.

Woof² HK
Sonderverwaltungsregion Hongkong
Ein tag mit der App
Bearbeitet am 11. November 2021

I tried this App and it is not what I am searching.
After deinstallation there are loads of entried in liquid left.
Slows down my theme and is simply a no go! I have to struggle now with their support to deinstall it completely. Customer Service was very helpful and deleted the code quite fast.

Delias Whiskyshop GmbH
Deutschland
13 minuten mit der App