Flits Loyalty Rewards Program

Flits is a powerful and thoughtfully designed app that adds significant value to the overall customer experience. Its store credit features are intuitive and effective, making customer retention seamless and rewarding. The wishlist functionality is a standout addition, allowing customers to easily save and keep track of their favorite products.

Overall, Flits is a reliable and well-built product that delivers on functionality and performance. The team behind the app is knowledgeable, professional, responsive, and highly supportive, which further enhances the experience. Highly recommended for merchants looking to improve customer engagement and loyalty.

Wir sind aktuell noch nicht live mit unserem Shopify-Shop, aber Flits hat uns bereits in der Einrichtungsphase begeistert. Alle Fragen und Sonderwünsche – selbst am Wochenende – wurden extrem schnell, freundlich und lösungsorientiert beantwortet. Der Support ist nicht nur schnell, sondern auch sehr kompetent und geht auf individuelle Bedürfnisse ein.
Das Treueprogramm lässt sich flexibel anpassen (z. B. Umbenennung von „Punkten“ in „Prämien“) und bietet auch für Endkunden eine großartige Nutzererfahrung.
Wir freuen uns auf den Livegang – mit Flits im Kundenkonto fühlen wir uns bestens aufgestellt.

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Review in English:

We haven’t launched our Shopify store yet, but Flits has already proven to be outstanding during setup. Every question and customization request — even on weekends — was answered quickly, competently, and with a strong solution-oriented mindset.
The support team is not only fast but truly understands individual business needs.
We were able to customize the loyalty program (e.g., renaming “points” to “rewards”) to match our branding and tone, which was a huge plus.
Looking forward to going live soon — with Flits, our customer account experience is in great hands.

We have shifted from SE Wishlist to Flits, and the transition was smooth. The support team was very helpful, providing fast replies and quick fixes.