Flits:Customer Account,Rewards

Had a horrible experience with this app and this app caused our website to crash, which we only figured out because Shopify team had to look into the issue and discovered the app was causing our website to act crazy so immediately uninstalled it. Was promised I'll have my money refunded back to me by Flits and never received the refund. Bad customer service, shady and lack of communication.

Be careful with this App!!!

First and foremost, the STORE CREDIT is an extra $20. The wishlist is $7...that is ON TOP of the subscription plan that they advertise here. Very deceiving pricing IMO.

Secondly, it does a lot of code editing in your theme...but it leaves the code there when you uninstall it!!! They have a code delete list on their FAQ BUT IT IS NOT COMPLETE (You have to comb through the code to completely remove everything). I just spend half an hour going through my code just to remove the obvious but who knows what else they put in there.

My suggestion, make a backup of your Theme first then just publish that if you don't need their app (or just don't install it). I don't know why they did not suggest to do this in the first place, which makes it a bit sus.

False advertising is all over their page.

First, they say they have a 30 day free trial. They do NOT.

Pricing says $5-$10 based on customers.

Description makes it seem like there are a lot of features.

The base plan with the advertised price has very few features.

Every single feature they list is an additional add on.

The add-ons cost more the higher the base plan you choose.

Not a good way to do business. Support is not very helpful or responsive.

I really wanted to like this app, but to get just the store credit, wishlist, and base features it would be over $50 a month for the level plan I'd want.

And who knows if it is any good anyways? They don't let you try the add-on features before paying!

It didn't seem to work in my store. I followed all of the instructions in the FAQ even though there was barely any direction. Not helpful at all

Mobile layout is shifted off screen, custom color scheme is incorrect on some tabs, very little customizability, for example disabling the Good Morning! message or the clock. It's an account page, it doesn't need a clock. I don't know how this has such good reviews.

Don't be mislead by the "Free" plan. It's literally useless! You can't do anything at all with it. All the features are add-ons. Store Credit is $10/mo, Wishlist is $5/mo, Social Login is $2/mo, Advanced Dashboard is another $5/mo. Every single function is an ala carte add-on even if you chose the most expensive $10/mo plan you still have to pay for all the add-ons for the app to be of any use. Very misleading! Wish I could give this ZERO stars!!

While this app seems useful, uninstalling per their directions did not totally uninstall it. I had to restore my website because it still had the flits customer account page all messed up... Beware if you don't know how to clean this kind of thing up, you will be paying someone to uninstall of their code to get your website back to normal

I tried this App and it is not what I am searching.
After deinstallation there are loads of entried in liquid left.
Slows down my theme and is simply a no go! I have to struggle now with their support to deinstall it completely. Customer Service was very helpful and deleted the code quite fast.

The app is perfect and the support is amazing, they were able to help in less than 24 hours ! I highly recommend it!

I've used this app on a few stores now and I think it is a requisite for any store. It completely changes the setup of the account page and is fully customizable! Support does there best to help and all issues I've ever experienced were resolved with great professionalism and respect in a few days at most. James, the man, the myth, the legend is a godsend. He takes your requests seriously and treats you like you matter, which many companies can take a lesson from. Thank you Flits and thank you James!