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Just uninstall the app from my store - but the app remains active
Found bugs on customer account (didn t sum product quantity)
Please remove app from my store
I HAD TO REINSTALL MY THEME - POOR EXPLANATION ON HOW TO REMOVE THE APP
How to uninstall code?
Created by: Alex Brown
Modified on: Wed, 22 Nov, 2017 at 1:19 AM
Please follow steps:
Please click on online store through Shopify left side navigation.
Please Go to theme section.You can see installed themes.
Click on action button of a theme in which you want to remove code.
From action button drop-down menu please select on edit code.
Please remove this code '{% include 'flits_snippet' %}' from a theme.liquid file
Please remove 'customers/account.liquid' file
Please rename 'customers/account-flits.liquid' file to 'customers/account.liquid'.
Please remove 'snippets/flits_snippet.liquid' file
Please remove 'assets/flits.css' file
Please remove 'assets/flits-account.js' file
Please remove 'assets/flits-cart.js' file
Please remove 'assets/flits-recently-view.js' file
Please go to Shopify apps section through Shopify left side navigation.
Uninstall flits from there.
Useless app that hardly works, support is not existent. Do Not Recommend at all for any one interested!
We're sorry to hear you're experiencing issues with our app. We have attempted to get in touch through the mail from live chat but you missed it. Please review your mail, I have sent with our all conversation screenshot.
As well you have rejected our store access request. We will try again.
As well as you missed to update add on which feature you are looking for. I will help you with that. Please get back through the mail.
Trie this app, it wasn't for me. I wasn't going to write a review, but decided to because the app doesn't delete its own code after being removed, which causes several large .js issues on my site.
Excellent, excellent, excellent company to deal with! Their support, the software and ease of use is just superb. This is a must have for all Shopify stores.
It looks less than 15 mins to get this up and going.
Thanks so much for your lovely review. We're so glad to hear that support was able to help!
Just started with this app. So far a few hiccups but support team is great and things get solved very quickly!
Suggestion: allow users to customize more on the customer account page e.g. colors, layouts etc. Having said that, experience has been good so far and will definitely recommend.
I think this is an amazing app and it rewards your customers along the way. At this time I am not ready to fully implement it in our store but I will consider adding it in the future. The staff are friendly and helpful and the layout looks really good in your store. It will enhance the customers experience most definitely.
Needs to work on customer service, emailed them four times in two weeks never received a reply.
The app doesn't work, however, it leaves behind code in your theme.scss hidden that assumes you are using the app and app is in your customized setting section field.
I installed and uninstalled the app within an hour, once I noticed it did not work.
I need to report this to shopify, something is not right here.
Can't uninstall any more, so bad
Very quick to respond, updated errors without issue. The reorder function is great and something our customers will definitely benefit from.
nicht weiter zu empfehlen nach dem entfernen hat sich die app überall im code verteilt muss mühselig im code rausgesucht werden und gelöscht werden !!!!
Firstly, we really apologize for the inconvenience which has been caused. However, we also appreciate you bringing this to our attention since we are always looking for ways to improve our App.
We would like to kindly let you know that we have already fixed the code-related issues by removing it from your store on High Priority that too on the same day and now everything should work smoothly.
We really appreciate your constructive criticism that allows us the opportunity to look into it and improve from the current Standpoint.
Also, we have tried to connect with you on the same day and took followup over multiple channels (Via Facebook, email, etc) but we have not heard back from you till date. So, if you can get back to us at (support@getflits.com), then that will be really great for us.
And we already provide single click option to remove code, learn more: https://getflits.freshdesk.com/support/solutions/articles/33000261891-how-to-remove-code-flits-account-page-setup-from-a-particular-theme-
We would appreciate the opportunity for a second chance. We would also like to talk to you about this to ensure that we take all the necessary steps at providing you with a better experience that we are highly known for.