Note: This app is only available to Shopify Plus customers.

Shopify Flow is an ecommerce automation platform that helps you reclaim your time and focus on growing your business. With Flow, it’s easy to automate tasks and ideas within your store and across your apps.

Choose from a library of templates you can get started with right away, or use the visual builder to customize a workflow for your business. Let Flow do the work so you can get more done, in less time.

Here are a few of the business areas Flow can help you automate:

Buyer experience

• Create a support ticket when you receive a negative review
• Track negative products reviews in a spreadsheet
• Send daily top searches and results notification

Customer management

• Personalize marketing by tagging customers based on purchasing behavior
• Organize customers by lifetime-spend tiers
• Tag and track conversion of customers who order samples
• Track customers who refund items over $100

Inventory and merchandising

• Get notified when products are low in stock and merchandise them on your store
• Hide and show products based on inventory level
• Standardize tagging for new products

Risk management

• Add high-risk orders for review to Asana
• Send a high-risk order notification before capturing payment
• Cancel and restock high-risk orders

Order management

• Add international orders to a spreadsheet
• Send an expedited shipping notification to the logistics team

Loyalty & retention

• Reward loyalty points for adding items to a wishlist
• Start a win-back email sequence when customers are at risk

Promotions

• Add a free gift to orders over $100
• Text a discount code after a second order
• Mail handwritten note after a third order

Apps that work with Flow:

Algolia, Asana, Back in Stock, Bond, Bronto, Bulk Discounts, Callback, Covet.pics, dotdigital, Edit Order, GiftWizard, Google Sheets, Gorgias, In Stock Alerts, Klaviyo, Loox, LoyaltyLion, Nosto, NS8 Protect, Persosa, Pre-order Manager, Smile.io, SMS Bump, Stamped Reviews, Swell Rewards, Tapcart, Tobi, Trello, Wholesale channel, Yotpo

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