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In base alla valutazione
We have been a paid user for years. Recently smart bar is not showing on our store for which we contacted them multiple times but there is no response and no solution. This is pathetic support not recommended
I have been paying the app for a years, recently we wanted to export the reviews but there's no possibilities, the customer service only answered once to say that tehre's no option and then stopped answering.
Firstly, I must express my satisfaction with the overall quality of Puran's offerings. The services is perfect. Thank you so much puran
Fodane has a lot of apps that make me so easy to input everything at once, I just have to click a few buttons to input product reviews, currency converters,s and so on. The support is really awesome, Thanks
new app for me but the support team is very helpfull and they solve my dout in 1 minutes i think this app will be very help full for my buisness in future
excellente expérience le support répond très vite et assiste parfaitement pour trouver des solutions
L'application est juste essentielle pour une boutique de vente telle que la nôtre. Elle réunit tous les outils pour booster les ventes. L'équipe a été d'un grand soutient pour la configuration, nous les remercions.
Fodane is the best all-in-one sales application I have ever used. It is functionally powerful enough and the team support is very efficient. Many adjustments and obstacles can be resolved within one to two days. I look forward to continuous functionality. I will recommend friends to use it.
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I think I need to re-comment. 2024/01/11
1. I am very grateful for the quick response and settings when I first built the website. I also continued to pay for the first 2 months.
2. Later, I encountered a conflict between FODANE and a local delivery application. I had no choice but to uninstall the application until I found a suitable application three months later and planned to reinstall it.
3. The problem encountered when reinstalling is that we need to ask the team again to help adjust the settings suitable for the background theme.
4. But I started to encounter the problem of no one from the team responding to emails and communication software for more than 72 hours. For this reason, in order to open the store quickly, I had to uninstall it again.
5. But in the end, I uninstalled the application because there was no response for three days and was charged. The team continued to have no response. It was not until SHOPIFY intervened that I learned that there was another contact email and was informed of the strict refund policy. No refunds possible.
I feel very disappointed in this. The mistake was not caused by me, but in addition to being charged a fee and wasting time reminding the FODANE team to reply to me, I still have no way of knowing why there was no response in the first place, and I was strictly refunded. What means.
It doesn’t cost much, but how do I trust this app and team again?
This app very amazing feature ! as well as great customer service. David is very good customer service serve. Thank you
i use cart upsell, it works good & also considering to use other apps as this app seems to work great, no bugs, no slow down. support is helpful