Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 83% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 4% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
19 maart 2024

These guys are great! Elias went above and beyond to assist me with my needs, and I will continue to refer friends and family.

K8 Stinger Store
Verenigde Staten
Ongeveer 6 jaar gebruiken de app
Fomo heeft geantwoord 20 maart 2024

Thank you for the kind words! and taking the time for a great feedback!

29 februari 2024

My favorite app on Shopify! The UI design is incredible!! Customer service is also great. Can‘t wait to use it :)

Maliya
Duitsland
Ongeveer 11 uur gebruiken de app
Fomo heeft geantwoord 1 maart 2024

Thanks for taking the time and for the great feedback!

20 november 2023

I think it all looks good and it seems like you can customize a lot. But I take issue in it immediately pumping out notifications and no clear way how to turn them off. I uninstalled - also because I think the pricing is insane. It racked up thousands of impressions within 30 minutes or so and we are by no means a "huge" site.

Awesome Maps
Duitsland
11 maanden gebruiken de app
Fomo heeft geantwoord 22 november 2023

Hello - thanks for your feedback about Fomo. I'm sorry to hear it wasn't the right tool for you. For any users considering Fomo, notifications are easy to turn off using the toggle above each notification in the Admin under Notifications.
Fomo does come with the Active Visitors and Someone is Viewing notifications turned on on default so you can see notifications right away.
Our pricing reflects the value users get in increased conversions - Fomo pays for itself after just a few transactions.
I wish you all the best, Awesome Maps - love your product!

7 november 2023

I can see from the dashboard that Fom is well worth it! We've made a lot of extra revenue from the app.

A Big thanks to Janice for helping me with a big technical problem. Fomo is our 2nd most important app behind Replo (our page builder lol)

Birchbury
Verenigde Staten
2 maanden gebruiken de app
Fomo heeft geantwoord 9 november 2023

Thanks for the great feedback! We're so happy to be adding value to Birchbury - wishing you record sales this holiday season!

15 september 2023

100% a must have app for anyone who already has some traction on your store, I would say the analytics aren't too accurate, but its show me a over 20% increase in sales which is probably more like 5-10% but still a MUST HAVE APP that will almost without a doubt boost your websites credibility. (also the only app that I could find that would work on my headless website kudos!)

Bids.com
Verenigde Staten
Bijna 3 jaar gebruiken de app
Fomo heeft geantwoord 18 september 2023

Thanks for the great feedback! We're glad your seeing conversion results from using Fomo.

Bewerkt 3 september 2023

We have used this app for over 2 years!! They have worked on new features which is great however we don't need all these new features. Unfortunately, app charges have gone up dramatically :( They have helpful customer service (thanks Janice) but we still find it to be out of our budget after the changes to the app. Otherwise great app and has worked well for our shop!

Bling My Ride
Australië
Ongeveer 2 jaar gebruiken de app
Fomo heeft geantwoord 18 september 2023

Thanks for the feedback! We understand that pricing changes are never welcome but we're happy you've stuck with us and hope you enjoy the new offerings.

28 april 2023

Rebecca from the Fomo team went above and beyond to help me when my starter plan ran out, very cool app that I look forward to continue using

Sunday Forever
Verenigde Staten
12 maanden gebruiken de app
26 juni 2023

I usually don't leave reviews however I find an issue with how they change billing and charge you base on impressions then their system misreads visitors and charges you for visitors who don't come to the store. I upgraded a few days ago and then yesterday I receive a notification stating am 90% at my limit of 29,000. I didn't have that many visitors at my store because I wasn't running any ads at the time. The first time questioned it was mention of a glitch in their system but it was too late because I have updated it. I want to k=not be charged the fact I have proof their system is still glitchy and their system doesn't accurately calculate the traffic. I use to love this app until they made updates that turn this app into crap. I give it three stars and I'm being nice base on history before being kicked out for a month without being able to get back in after reaching out and a glitchy system

Electron Colloidal
Verenigde Staten
6 maanden gebruiken de app
Fomo heeft geantwoord 27 juni 2023

Hey there! Thanks for sharing your honest feedback! We're sorry to see you go, but just wanted to clarify a couple of things. The monthly limit of our plans is based on total impressions, with each notification shown counting as an impression. So, even if you didn't have 25k unique visitors, the ones you did have were shown multiple notifications while on your site. We do offer a number of options to prevent exceeding this limit. As far as the glitch, it looks like you were offered a credit to accommodate that. We do appreciate you sharing your concerns, and will absolutely take them into consideration for future product updates. Take care!

4 september 2023

Great app, even greater customer support! Promptly helped to move and customise their app to suit my website.

HOLDCOM AUTO PARTS
Australië
19 dagen gebruiken de app
8 oktober 2021

Although I've used this app for over 4 years, when I needed extra help, Rebecca and Hideko helped me out in a very patient and efficient way :)

The Vacuum Doctor
Australië
Bijna 7 jaar gebruiken de app
Fomo heeft geantwoord 12 oktober 2021

Thank you so much for the kind words! :) We're so glad we were able to help you with your customization!