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The app does not work at all, I followed the instructions, but the cash back line item does not show in the shopping cart.
Terrible support as well, they just linked me to their help center without even reading my questions, and the wait time to get responses to my emails was really long.
We've been using Fondue now for a couple of months and we've completely replaced our discounting strategy with their rebates because of the effectiveness. We've seen higher conversion on our sign ups, higher AOV, higher repurchase rate, MUCH lower return rate, and all while not having to worry about discount codes making their way to coupon sites. A+ overall, highly recommend.
Great app we've been using for a few months, easy to use and track. Increases conversion rate - highly recommended!
We've been using this app in the beta program for a few months now and cannot recommend them enough. Highly recommend it with no reservations. Glad we got to use this app during its beta program!
We've been using the app for a few months now and have seen great results with pop-ups and emails. The team is very responsive and helpful with onboarding and optimization.
We launched our brand with CashBack instead of coupons and seeing great results. Seems to be also helping with returning shoppers which is exciting.
Game changer when it comes to saving you thousands of dollars on upfront discounting! Recommend to all DTC founders!!
Fondue is a great alternative to codes and coupons. We're getting more full price orders with an AOV increase of 12%, plus we doubled our popup welcome series opt-in rate. We've started using fondue outside of the welcome series and are seeing early signs of success. Start with an AB test in the welcome flow and go from there. That's what we did and the data was clear that Fondue is a much better way to discount.
Excellent app, and after Beta testing the product for some time, realized it's the perfect solution, especially for us with a high AOV. It converts the same if not better than our prior % pop up, but without sacrificing margin up front, it gives our customers the choice to apply their cash back post-purchase, most of them resulting in gift cards! Would recommend this product to anybody, especially those that are in price comp niches, where discounts play bigger role in determining conversions.
I was very skeptical about trying this initially since we needed to offer a higher cash back value than our initial discount. But wow, I am very glad I did. We did not see any drops in CRs while also saving quite a bit of money (not to mention AOVs went up!). I also love that we can offer gift cards to our customers to incentivize them to come back and purchase again instead of the visa cards.
Also a huge shoutout to Will and the team - they are incredibly responsive and on top of any issues or questions we've run into.
Do yourselves a favor and split test this immediately against your current % off offer - you won't regret it.