レビュー (324)

総合評価
4.9
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の0%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2023年6月27日

I was looking for an app to email invoices to customers. This app, like many others, adds the following menu entries to the "More actions" pull down:

Print Invoice
Download packing slip (redundant, already provided by Shopify)
Download Invoice (redundant with Print)
Print packing slip (twice redundant)

Email invoice to customer is missing.

Sequent Microsystems
アメリカ合衆国
アプリの使用期間:6分
Fordeer Commerceが返信しました 2023年6月27日

Dear Sequent Microsystems,

Thank you for taking the time to leave your honest review about our application - Fordeer: Invoice Order Printer here. Our users' satisfaction is our utmost priority, and so seeing you dissatisfied with us makes us very concerned.

Kindly take note that we actually have Email Automation as an advanced feature, and by using it, you can send emails with attached PDF invoices to your customers automatically and easily. Since this is an advanced feature, it is only available in the Professional and Premium plans. Please make sure that you have upgraded the subscription plan before you try this advanced feature, sir/ma'am.

Regarding your review you left on the Shopify App Store, it seems not to be true and correct for our application and our service. Then, it brings a bad impact on all of our efforts and our services. Moreover, as far as we've known, you did not contact our support team via live chat or any kind of contact to get assistance about things that it had not been known clearly.

Thus, we are trying to reach out to you, so please keep an eye on your email notifications and have an opportunity to discuss your requirements further. Our mission is always do our best to find the perfect solution for all our clients, and so please accept our assistance. Feel free to contact us whenever you want ^^

We are looking forward to hearing from you soon!

All the best,

Fordeer Team

2024年6月27日

Gary Riggs
アメリカ合衆国
アプリの使用期間:13日
2023年10月2日

Vite ApS
デンマーク
アプリの使用期間:6ヶ月
Fordeer Commerceが返信しました 2023年11月20日

Hello my dear,

Thank you for taking the time to leave us a precious review! 🌟 We truly value your feedback. Reviews with some text provide valuable insights for potential users, guiding them toward making informed decisions about our product. If you ever need assistance or have any questions, please don't hesitate to contact our support team at support@fordeer.io or our friendly live chat. We're here and always happy to help.

Once again, thank you for choosing our app and for sharing your experience. Your satisfaction is our ultimate goal, and we look forward to serving you even better in the future.

Best regards,
Fordeer Commerce <3

2023年10月2日

Holstee
アメリカ合衆国
アプリの使用期間:約2ヶ月
Fordeer Commerceが返信しました 2023年11月20日

Dear Holstee store,

Thank you for taking the time to leave a great review for our app! We're delighted to hear that you've had a positive experience with it so far.

We look forward to receiving your full review after you've had a chance to use the app more extensively. Your feedback is invaluable to us, and it helps us continually improve and enhance our application to better meet your needs.

If you have any questions or need assistance while using the app, please don't hesitate to reach out to us at support@fordeer.io or our friendly live chat. We're here to ensure you have the best experience possible.

Once again, thank you for choosing our app, and we can't wait to hear more about your experience with it in the future!

Best regards,
Fordeer Commerce <3