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At first, the FAQs section can definitely address basic issues. However, we need deeper help from Customer Service when experiencing some minor issues with the app. The support staff is being incredibly quick and helpful. So far we are very happy with the app.
Hello, my dear,
Your compliments mean a lot to us! We are honoured that our team members were able to give you a great experience and surpass your expectations. Customer satisfaction is our main goal, and we think that every encounter with our consumers is an opportunity to create a long-term connection.
We are devoted to providing you with outstanding service every time you pick us, and we hope to serve you again soon. Thank you for your faith and dedication.
All the best,
/Fordeer Team/
It was a great experience for me with this app they have solved my problem for creating manual invoice for every product. I will definitely recommend shopify owners to use this app
Dear Global group,
We are touched by your kind words and appreciate your acknowledgement of our team members’ efforts. Our team believes that all of our valued customers are the core of our business and that we must provide them with the best service possible.
Your feedback motivated us to keep striving for excellence and putting our customers first. We appreciate your business and the chance to serve you. We want to provide you with many more enjoyable experiences in the future.
Thank you from the bottom of my heart.
Fordeer Team
The support team (Phoebe) was amazing, really helpful, and friendly. I would recommend this app to anyone!
Fordeer is a very professional team with fantastic service and programmers. I recommend this app for invoicing you clients
It's a nice application, I like it very much, thank you to everyone who made it. I use the free one and I am very satisfied.
Dear,
It's great to hear that you are satisfied with our application.
It's also wonderful to hear that you like our application so much. Your feedback means a lot to us, as we strive to provide the best possible experience for all of our customers. We'll be sure to pass along your kind words to our members.
Thank you for taking time and choosing us. I wish you all the best with your business!
Many thanks once more <3
- Fordeer Team
Great app for sending great looking tax invoices. Inline editable.
I've tried so many apps and supports, but the support here is one of the best. very quick and very caring to the customer. Thank you Summer for your enthusiasm!
It's great to hear that you had a positive experience with the app and the customer service.
It's also wonderful to hear that Summer had brought to you a quick and caring support. We are pretty glad to hear that you found the app easy to use and that you appreciate our efforts. Your feedback means a lot to us, as we strive to provide the best possible experience for all of our customers. We'll be sure to pass along your kind words to Summer and our members.
Thank you for taking time and choosing us. I wish you all the best with your business!
Best regards,
From Fordeer with love <3
Super easy to work with and instantly makes all your documents much more professional. The support team always replies super quick and is very helpful in finding a good solution.
I was looking for an app to email invoices to customers. This app, like many others, adds the following menu entries to the "More actions" pull down:
Print Invoice
Download packing slip (redundant, already provided by Shopify)
Download Invoice (redundant with Print)
Print packing slip (twice redundant)
Email invoice to customer is missing.
Dear Sequent Microsystems,
Thank you for taking the time to leave your honest review about our application - Fordeer: Invoice Order Printer here. Our users' satisfaction is our utmost priority, and so seeing you dissatisfied with us makes us very concerned.
Kindly take note that we actually have Email Automation as an advanced feature, and by using it, you can send emails with attached PDF invoices to your customers automatically and easily. Since this is an advanced feature, it is only available in the Professional and Premium plans. Please make sure that you have upgraded the subscription plan before you try this advanced feature, sir/ma'am.
Regarding your review you left on the Shopify App Store, it seems not to be true and correct for our application and our service. Then, it brings a bad impact on all of our efforts and our services. Moreover, as far as we've known, you did not contact our support team via live chat or any kind of contact to get assistance about things that it had not been known clearly.
Thus, we are trying to reach out to you, so please keep an eye on your email notifications and have an opportunity to discuss your requirements further. Our mission is always do our best to find the perfect solution for all our clients, and so please accept our assistance. Feel free to contact us whenever you want ^^
We are looking forward to hearing from you soon!
All the best,
Fordeer Team
por el momento me parece muy buena app, la acabo de descargar.