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Elle n'est pas multilingue et impossible à traduire avec une application de traduction tierce, et la version gratuite ne permet pas de modifier les JS avancés, de coup les phrases du backend restent en anglais par défaut.
Et le service clientèle met beaucoup de temps à répondre.
Nous sommes vraiment désolés d'apprendre que votre expérience avec Hulk Form Builder n'a pas été à la hauteur de vos attentes. Nous apprécions que vous ayez pris le temps de nous faire part de votre avis. Nous comprenons l'importance de pouvoir utiliser notre application dans plusieurs langues et nous travaillons à résoudre ce problème.
Concernant vos préoccupations à propos du JS avancé et de notre temps de réponse, nous regrettons ces difficultés. Nous sommes engagés à améliorer tous les aspects de notre service et votre feedback est très important pour nous. Nous aimerions l'occasion de rectifier la situation et nous assurer que vous avez une meilleure expérience à l'avenir.
Notre équipe est prête à vous aider et nous vous assurons qu'ils seront en contact avec vous sous peu. Si vous avez plus de détails à partager ou besoin d'aide supplémentaire, n'hésitez pas à nous en faire part.
Cordialement,
L'équipe HulkApps.
I spent 5 hours editing a form. I discovered a few things.
1. This is NOT an order form, it is a survey builder.
2. One wrong move and you have massive amounts of not-user-friendly editing. Lots and lots and lots of scrolling and copying and pasting to edit your mistake.
3. Little to no tutorial on how to create a form.
4. When the form is put in your shop, it is a tiny little space, and there is no amount of advanced CSS to make it bigger.
I will be going back to my original idea of making a pdf and having my customers use that method.
Hey there, just want to inform you that most of your above complaints have been rectified. We would love to have you back this time, we would like to help you create the form you desire.
Just reach out to us at support@hulkcode.com, our team will take care of the rest.
Useless if you want the possibility, that bigger files could be uploaded.
The information about the upload size should be displayed in the shopify app store.
Thank you for taking the time to leave us your valuable review!
We are very sorry that parts of the app weren’t up to your expectations.
Our manager will be in contact with intentions to amend the issue you were having!
NOT FREE
Listed and promoted as a free app. Once Downloaded they ask for you to upgrade to complete the form. Crappy Crappy stuff guys. we are tired of fake sale and advertising pitches WHERE ARE THE HONEST BUSINESS NOW DAYS!
We're sorry if you felt that way. Our intention is always to give merchants all possible customization options (some are free to use, some requires upgrading).
You can check our Plans page within the app for complete details about what each plan has to offer.
Let us know if you're still not clear. Our team will gladly help you in setting your form. Thank you :)
Don't waste your time. This app is glitchy at best and horrific at worst. It doesn't work at all the way you envision. They need some better engineers.
We're sorry your experience with our app was not up to the mark. We'll try harder to match your expectations and we hope you will give us another chance.
This app didn't work. I added the shortcode to the page and it never showed up. not an any page I tried
Hi there, our dear merchant.
We have instantly reached out to you to assist you further and resolve any issues you might have faced.
Thank you!
Non funziona! Una volta inserito il codice, sia che lo inserisci in modalitá shortcode o tramite l'app, non accade nulla! 30 minuti per confezionare la form e poi non funziona nulla... tempo perso. Bha
Ciao, ci dispiace che stai riscontrando problemi con la nostra app Hulk Form Builder. Comprendiamo la tua frustrazione e ci scusiamo per il tuo tempo sprecato. Vogliamo risolvere questo problema il prima possibile. Ti incoraggiamo a raggiungere il nostro team di supporto se non lo hai già fatto. Rassicuriamo che il nostro team ti contatterà presto. Il tuo feedback è molto apprezzato ed è fondamentale per migliorare i nostri servizi. Grazie per la tua pazienza.
Cordiali saluti,
Il team HulkApps.
There is no fully functioning 7 day trial like there is with most apps, so you have to pay a month subscription to see if it will meet requirements, which in my case it didn't.
Hi there!
Thank you for leaving us your valuable feedback.
I have asked our manager to contact you in order to amend the issues you were having with our app.