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Don't waste your time. This app is glitchy at best and horrific at worst. It doesn't work at all the way you envision. They need some better engineers.
We're sorry your experience with our app was not up to the mark. We'll try harder to match your expectations and we hope you will give us another chance.
I would have appreciated knowing that the app can only be used with Shopify after a plan is selected before going ahead and designing a full form. Other than that great attention to details and setting availability.
Thank you for your kind words. We understand the confusion and the inconvenience this may have caused you so please accept our sincere apologies.
App works fine however they are falsely promoting a free version. You can't save any forms in the free version even though it says "unlimited forms." Just be honest and let people know they have to pay to use the app. There's no sense in promoting a free version if it doesn't exist!
Hi there, thank you for sharing your thoughts, but I would like to clarify ourselves so we can make things right for you.
First of all, we do have a legit free version of the app, where merchants can save unlimited forms, unlimited submissions. Merchants who want to use more advanced features can upgrade their app but even without that, a form can be easily set up in a store. We've not advertised anything which we wouldn't be able to fulfill later. That will affect how we're perceived, and we want to be loved by our merchants for keeping our apps valuable, simple, and affordable (if not free).
Thank you for giving us an opportunity to explain ourselves. We hope you can reconsider the features you see on the free plan and reach out to us if you need any further clarification. Our team will definitely assist you ins setting up your form(s), Also, we offer free installation/setup for all our apps.
Let me know if I can help with anything else.
Our manager will be contacting you in regards to this issue.
This app didn't work. I added the shortcode to the page and it never showed up. not an any page I tried
Hi there, our dear merchant.
We have instantly reached out to you to assist you further and resolve any issues you might have faced.
Thank you!
This is a good app - no question. But the pricing is crazy. The shopify app is $10pm here and $10pm there, for $7.90pm its just not worth it. I found a comparable app for $1.99pm (formbuilder) and its awesome!
Thank you for your valuable review. We truly appreciate all the feedback we receive because our brand is built upon it.
We asked our manager to get in touch with you to fix the issues you were having.
Non funziona! Una volta inserito il codice, sia che lo inserisci in modalitá shortcode o tramite l'app, non accade nulla! 30 minuti per confezionare la form e poi non funziona nulla... tempo perso. Bha
Ciao, ci dispiace che stai riscontrando problemi con la nostra app Hulk Form Builder. Comprendiamo la tua frustrazione e ci scusiamo per il tuo tempo sprecato. Vogliamo risolvere questo problema il prima possibile. Ti incoraggiamo a raggiungere il nostro team di supporto se non lo hai già fatto. Rassicuriamo che il nostro team ti contatterà presto. Il tuo feedback è molto apprezzato ed è fondamentale per migliorare i nostri servizi. Grazie per la tua pazienza.
Cordiali saluti,
Il team HulkApps.
There is no fully functioning 7 day trial like there is with most apps, so you have to pay a month subscription to see if it will meet requirements, which in my case it didn't.
Hi there!
Thank you for leaving us your valuable feedback.
I have asked our manager to contact you in order to amend the issues you were having with our app.
Did not find anything free on this app as advertised. Every button I pressed to create a form tells you to upgrade to use that feature. Not impressed.
Hi there, sorry for the confusion. Below mentioned features are available for our Free version:
- Unlimited forms
- Self-notifications (email)
- Respondent notifications (email)
- Complete design customization
- Export form submissions
- File Upload (unlimited storage)
- Conditional logic
- Custom thank you message
You don't have to go for PRO if you don't need any advanced personalization. Let us know if you need any help in creating a form, our team will gladly take care of your needs.
Free version is soooo limited it basically won't let you do anything.
Hi there,
Sorry that you feel that way. We respectfully disagree with your review as it's not accurate and not fair. We offer Unlimited Forms and Fields under the free version. Yes, there are some paid versions but over 8000+ free customers use the form daily. If you have issues with our app from a functional or support perspective, feel free to share that but it's not fair to add a negative review because we want to charge for features we've built and make sure our business makes money. I would kindly request that you contact our support team and delete this review. If you have any issues with the form builder app, we are happy to help resolving any issues you are facing.
Thank you.
UPDATE from ~6 months in: Still 5/5 stars. I've reached out to support for the odd question here and there, and every time I've gotten a response within *minutes*. And it's not just an auto-responder. It's a knowledgable, helpful person every time. Can't say enough good things about this app.
Original review: I've just set up my first form with the Hulk Forms app, and I have to say it's awesome! I tried it as I needed a form where my customers could upload images (how is that not a built-in feature of Shopify?!) and I've been blown away with the level of options. Whatever your use case, this app can definitely handle (but you may need to be at a paid plan for some of the customizations you need).
The only feedback I have is: I wish you could make a section conditional on multiple options (so if they selected option 1, 2, or 4, show the image upload button). Luckily you can easily create multiple conditional sections, so it's easy to accomplish, but it would help keep the forms as clean as possible - rather than having duplicate sections.
5/5 stars!
Hello!
Thank you so much for your detailed review and 5-star rating! We're thrilled to hear that you found Hulk Form Builder useful for your business needs and appreciate your thoughtful feedback.
We understand your concern regarding multiple-option conditional fields. It's a valuable suggestion and we're constantly working to improve and streamline our app's functionality. We'll pass your input along to our product team for consideration. We want to ensure that all our users have a smooth and efficient experience.
Please do not hesitate to get in touch should you need further assistance or have any more suggestions. We value your input immensely — it helps us create a better experience for you and all our users.
With gratitude,
The HulkApps Team