Générateur de Formulaires Hulk , 998 avis
I am VERY displeased with the customer service. The stripe integration has NOT worked for me, and after a week of back and forth with the help desk their answer is "your API key is wrong". It isn't. I've now asked for a follow up twice and they are trying to close my ticket.
UPDATE: Immediately after I posted this review I was contacted by a manager. It took a few more days and extensive testing, but with his help the integration is now working.
Thank you for bringing this issue to our attention. We deeply apologize for the poor customer service experience you have had. We have worked hard to strive for customer satisfaction and it appears in this case we were not able to do that. However, we are glad to hear that the issue was resolved and the integration is now working. We are constantly trying to improve our customer service experience and it is feedback such as yours that helps us do this. Thank you for taking the time to report this to us and we hope that your experience now using our app is a pleasant one.
Just downloaded the app and am using the form for post purchase. It works great and the team there was sooo helpful and even coded it into my email for me!
Thank you for your kind words and for taking the time to write us your wonderful review.
All of our Experience team is on stand-by if you need anything.
The app generator is great! I had a little trouble getting the form embedded, but after a 2 min chat with their support team, it was resolved... and my error! Very easy to use, but if you do have any issues, their team is there with immediate assistance!
We are happy your experience went smoothly! Looking forward to seeing your business grow.
Highly recommended. Best app we have used on shopify. We required a very specific form and it was incredibly simple to create with more than enough features. Support got back to us within hours. Definitely trying their other apps and themes out.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
I used this app to help me create an image submit form. It was easy to setup and required 0 coding experience. Would recommend!
Thank you for reaching out and writing us your valuable feedback.
We highly appreciate your kind words!
The Hulk form builder is very easy and intuitive to use. It creates a super clean looking and very functional form for almost any kind of form you would want, I'm using it for a brand ambassador application and it had every feature I was looking for and more. I needed some assistance with the app integration to my theme so I opened their live chat and within an hour I had told them what I needed help with, they sent clear directions on how to do it myself, offered to do it for me for free, and when I accepted their offer to just do it for me, they had it done within a matter of minutes while being super friendly and professional the entire time! I will be working with them again and recommend it for others as well!
Wow! We are truly honoured by the time and effort you have put into this amazing feedback :) Thank you, we see you and we appreciate you!
We are always aiming to provide such an amazing experience to our merchants and are truly happy we have succeeded this time.
Have an amazing day ahead!
I used this app to build custom form and my experience with Chat support is very smooth. I recommend this app to all for customized Form creations.
Thanks so much for your review.
We love supporting you and your business.
Great app, exactly what I was looking for. Also, very quick support helped me with a small issue I had with installation. I highly recommend this form builder!
Thank you for your feedback!
We are glad our app was what you were looking for!
Form Builder with File Upload is a great app and it's FREE! Easy to use and the customer service is very helpful. 100% Recommend!
Thank you for your kind words!
Our team will be more than happy when they read your feedback.
If you need anything else, we are always on stand-by.
top support! snelle reactie en gelijk mijn probleem opgelost. Ze hebben veel geduld en zelf kleine vragen zullen ze met respect beantwoorden
Thank you so much for an amazing review!
We are truly glad you found our support helpful, as we always aim to provide you with the best support possible.
Let us know if you need anything else from our end, please.
Have a great day ahead!