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Customer service was great. I needed something done that was apart of the pro section but Deepa was still able to make those changes.
Hulk Form Builder has made it simple for me to get information from my customers, with notification and their entries sent right to my email. The form was easy to for me to give a professional appearance and provided many options for customization (one of my fields is to select one of 50 states from a drop-down menu). Their app has helped me deliver better service to my customers. Thank you, ...
Forms have stopped working, company are aware of the issue but haven't thought to inform Shopify stores, I can understand the issue happening, but not to let your customers know is such a poor service. We've had several complaints about not getting back to customers.
This is the 3rd time in a month that the Hulk form builder has stopped sending the forms through to our email, it's getting ridiculous now. We're looking for a new solution as this is just happening far too often.
We have been using Hulk Forms since November in that time there has now been 3 times where their service has failed to notify us of leads. I am not sure what is going on behind the scenes but we need reliable provider. We are looking for other providers and we do like Hulk forms but we need reliability.
This app is constantly 'experiencing issues'. I've been using it for a year now, and I've missed multiple sales because of an ongoing issue with the app not sending notifications when a form is submitted. Would not recommend.
Great experience as my issue was quickly resolved and was able to get on with the task that required doing. Very attentive and great with communication :)
The app meets our needs and customer service is top notch.
This is a well supported app that does exactly what I need!
Excellent App and fantastic customer service! Juan helped me very quickly resolve minor issues I was having. He responded literally in minutes and I was up and running in less than 15 minutes! Thank you Juan! You ROCK! :)