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I would give it 5 stars but for the issues i have been having with no response from cs for 3 days! They were extremly helpful at first.
UPDATE: CS agent Eldin has been very helpful in making my site everything I need it to be.
Hi,
We are glad you have found our teammate Eldin truly helpful and effective.
Appreciate you updating your review to also make our days better and sunnier. Thank you!
Love this app! Helps me to stay organized and anytime I need help its always someone there to help me. Some of my forms disappeared from my site I chatted with someone and they fixed the problem in minutes!! Highly Recommend! Super user friendly!!!
Thank you for your kind words about our app! We're so glad that you find it user-friendly and that you experienced great customer experience when you needed help with a technical issue. We are committed to providing the best quality experience for our users and we cannot thank you enough for your positive review!
HULK form builder made my life so much easier their team is very active and ready to assiste you wiht any problem your having.
We're thrilled to hear that the Hulk Form Builder has greatly eased your work, and that our responsive team has been of help. Your kind words are truly motivating for the entire HulkApps team. We strive to provide best-in-class service and support to our valued users like you. If you have any other needs or face additional challenges while using our app, please don't hesitate to reach out. Your input and feedback are highly appreciated, as they help us continue to enhance our product and service. Thanks again for the shining 5-star review.
Best Regards,
The HulkApps Team
Great app! Been using for more than a year already. We only have one product but it can be customized into several hundreds of specific feature combinations and this app has been helping us streamline the buying process from quick quotations to ordering. It provides all the functionalities that we need particularly the conditional logic feature. I recently had an issue with the app not functioning properly and with the experience, I can say that the support is awesome and down-to-earth. I highly recommend these guys!
Hi there! Thanks so much for taking the time to leave us a review. We're so thrilled to hear that you've been a part of our journey for so long.
We're so happy to hear that you've been utilizing many cool features of our app like the conditional logic!
We're glad to hear that you were able to get prompt assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else! We look forward to seeing your continued success!
Hi, one question, where can I find API documentation for you app. I have made a token in admin panel, but that is pretty much it, Where to go further?
Great app in other segments, though.
Hi there, please feel free to reach out to support@hulkcode.com.
Thank you!
I am having a problem with a code I embedded. I just cannot reach the support staff. The tel number is a google voice number that nobody picks up. They don't return your calls after leaving a voicemail either. Such a shame because it really is a good app.
Update. A couple of days after I posted my previous review I received an email that my issue has been resolved. Thanks to the team at HulkApps everything is back to normal. Thank you!
Shopify support are only able to assist with emailing the developers at HulkApps.com
Let's see what happens. I just don't know if I could continue with this app for my ecom business going forward. More to come.
Thank you for sharing your recent experience with our app. We apologize if our service did not meet your expectations. We're happy that the problem you were facing earlier is now resolved and we really appreciate you for taking time to share your reviews again considering our efforts.
We're lucky to have you in our Hulk family. Thanks for being such a fantastic customer.
If their's anything else we can do for you, don't hesitate to let us know!
Thank you
Amazing app and outstanding support. I dealt with Haris in the support team to help installing the app and he was super quick at replying and so helpful. Thank you Team Hulk & Haris.
Thank you so much for your kind words, we really appreciate it! We are so glad that Haris was able to assist you in setting up our Form Builder App and we're relieved to hear that you were satisfied with his service. It means so much to us when customers take the time to write reviews like this. Thank you once again - we really appreciate it!
It is a great app, allows a lot of customisation of forms, very pleased, defo recommend a download.
Thanks
Jonny | Upshift Store Ltd
Thanks so much for the recommendation - we're really glad to hear you're loving our Form Builder app! Please let us know if you need anything else; we'd be glad to assist again.
I used this app to build a customize form and I find the support group helpful to assist me along the way. Very user friendly and Kenan is indeed a life saver.
We think our app looks beautiful on your store!
Great app, simple easy to use and super support.
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.