ハルクフォームビルダー

ハルクフォームビルダー

レビュー (1,620)

総合評価
4.9
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
編集日:2020年7月15日

I am VERY displeased with the customer service. The stripe integration has NOT worked for me, and after a week of back and forth with the help desk their answer is "your API key is wrong". It isn't. I've now asked for a follow up twice and they are trying to close my ticket.

UPDATE: Immediately after I posted this review I was contacted by a manager. It took a few more days and extensive testing, but with his help the integration is now working.

Nfinity
アメリカ合衆国
アプリの使用期間:23日
HulkApps.comが返信しました 2023年3月21日

Thank you for bringing this issue to our attention. We deeply apologize for the poor customer service experience you have had. We have worked hard to strive for customer satisfaction and it appears in this case we were not able to do that. However, we are glad to hear that the issue was resolved and the integration is now working. We are constantly trying to improve our customer service experience and it is feedback such as yours that helps us do this. Thank you for taking the time to report this to us and we hope that your experience now using our app is a pleasant one.

2022年1月20日

Great app, exactly what I was looking for. Also, very quick support helped me with a small issue I had with installation. I highly recommend this form builder!

IDAMARI
ドイツ
アプリの使用期間:約17時間
HulkApps.comが返信しました 2022年3月3日

Hi there!
Thank you for your feedback!
We are glad our app was what you were looking for!

2023年5月20日

Great customer service. They were ablate help me with all my questions / Muy buen servicio al cliente. Me ayudaron con todas mis preguntas.

The Sneaker Laundry - Peru
ペルー
アプリの使用期間:約17時間
HulkApps.comが返信しました 2023年12月4日

We're thrilled to hear that you had a positive experience with our customer service team. Our goal at HulkApps is to provide exceptional service, and it makes our day to know we hit the mark for you. We look forward to assisting you with any future questions you may have.

Estamos encantados de saber que tuvo una experiencia positiva con nuestro equipo de servicio al cliente. Nuestro objetivo en HulkApps es proporcionar un servicio excepcional, y nos alegra saber que cumplimos con sus expectativas. Esperamos poder ayudarle con cualquier pregunta futura que pueda tener.

Your feedback helps us maintain our high standard of service and provides us with insights for continuous improvement. Muchas gracias!

- The HulkApps team.

2023年8月30日

Great app, great support and great company. Sanjay is amazing and the forms are easy to customize and embed.

Pin Creatures
アメリカ合衆国
アプリの使用期間:約17時間
HulkApps.comが返信しました 2023年12月4日

Hi there,

We're thrilled to know you're having a positive experience with our Hulk Form Builder app. Your kind words truly mean a lot to us. We agree, Sanjay is indeed amazing, being an integral part of our support team. We are glad to hear that you find the forms easy to customize and embed.

We continuously strive to improve and make our app more user-friendly. Your feedback reinforces the hard work we put in every day.

Thanks again for your stellar review, it's much appreciated. Feel free to get back to us if you ever need any assistance in the future.

Best wishes,
The HulkApps Team

2021年1月8日

We are using this for multiple sign up forms and image upload function via embedded forms and it works really well. The klaviyo integration is great and the support staff (Amit) are really quick and helpful.

Shackleton
イギリス
アプリの使用期間:22日
HulkApps.comが返信しました 2021年1月11日

Hey there, thanks so much for the review; we're so happy to hear you're loving our Form Builder app! We love the Klaviyo integration feature, and are glad you've been utilizing it. :-)

We're happy to hear that you were able to get some assistance from our awesome support team, especially Amit, one of our great specialists! We appreciate the kind words. :-)

2022年2月8日

Form Builder with File Upload is a great app and it's FREE! Easy to use and the customer service is very helpful. 100% Recommend!

PEC SCALES
アメリカ合衆国
アプリの使用期間:約16時間
HulkApps.comが返信しました 2022年3月30日

Thank you for your kind words!
Our team will be more than happy when they read your feedback.
If you need anything else, we are always on stand-by.

2022年6月22日

top support! snelle reactie en gelijk mijn probleem opgelost. Ze hebben veel geduld en zelf kleine vragen zullen ze met respect beantwoorden

De Buis
オランダ
アプリの使用期間:約16時間
HulkApps.comが返信しました 2022年6月22日

Hi,

Thank you so much for an amazing review!

We are truly glad you found our support helpful, as we always aim to provide you with the best support possible.

Let us know if you need anything else from our end, please.

Have a great day ahead!

2020年11月22日

This app was everything I was looking for in a form builder app and so much more. Very easy to use, excellent functionalities and an incredible support team!

SOLE FINESS
オーストラリア
アプリの使用期間:21日
HulkApps.comが返信しました 2020年11月23日

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

2018年2月2日

Great app - does exactly what I need it to do and has a great visual display on websites! Also 5 star because of support.

Samsnatural
アメリカ合衆国
アプリの使用期間:20日
HulkApps.comが返信しました 2019年3月7日

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

2023年11月21日

I recently uninstalled the app, Tarik Bucan, their Product Manager reached out to me to help me set up the app and provide amazing support for me.

AS Traduction
フランス
アプリの使用期間:約15時間
HulkApps.comが返信しました 2023年12月4日

Hello,

Thank you for the stellar rating and the positive feedback. We're ecstatic to hear that our Product Manager, Tarik Bucan, could assist you with setting up the Hulk Form Builder app and provide you with amazing customer support. Your kind words about our team members mean the world to us.

However, we noted that you mentioned having recently uninstalled our app. We're genuinely concerned to hear this and would love to better understand any difficulties you encountered that led to your decision. It would be beneficial if you could connect with our support team to discuss this further. We're always striving to improve our users' experience based on your feedback.

Once again, thank you for taking the time to review us, and we're looking forward to hearing from you to better serve your needs in the future.

Best Regards,

The HulkApps Team