ハルクフォームビルダー
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (1,620)
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I am VERY displeased with the customer service. The stripe integration has NOT worked for me, and after a week of back and forth with the help desk their answer is "your API key is wrong". It isn't. I've now asked for a follow up twice and they are trying to close my ticket.
UPDATE: Immediately after I posted this review I was contacted by a manager. It took a few more days and extensive testing, but with his help the integration is now working.
Thank you for bringing this issue to our attention. We deeply apologize for the poor customer service experience you have had. We have worked hard to strive for customer satisfaction and it appears in this case we were not able to do that. However, we are glad to hear that the issue was resolved and the integration is now working. We are constantly trying to improve our customer service experience and it is feedback such as yours that helps us do this. Thank you for taking the time to report this to us and we hope that your experience now using our app is a pleasant one.
Great app, exactly what I was looking for. Also, very quick support helped me with a small issue I had with installation. I highly recommend this form builder!
Hi there!
Thank you for your feedback!
We are glad our app was what you were looking for!
Great customer service. They were ablate help me with all my questions / Muy buen servicio al cliente. Me ayudaron con todas mis preguntas.
We're thrilled to hear that you had a positive experience with our customer service team. Our goal at HulkApps is to provide exceptional service, and it makes our day to know we hit the mark for you. We look forward to assisting you with any future questions you may have.
Estamos encantados de saber que tuvo una experiencia positiva con nuestro equipo de servicio al cliente. Nuestro objetivo en HulkApps es proporcionar un servicio excepcional, y nos alegra saber que cumplimos con sus expectativas. Esperamos poder ayudarle con cualquier pregunta futura que pueda tener.
Your feedback helps us maintain our high standard of service and provides us with insights for continuous improvement. Muchas gracias!
- The HulkApps team.
Great app, great support and great company. Sanjay is amazing and the forms are easy to customize and embed.
Hi there,
We're thrilled to know you're having a positive experience with our Hulk Form Builder app. Your kind words truly mean a lot to us. We agree, Sanjay is indeed amazing, being an integral part of our support team. We are glad to hear that you find the forms easy to customize and embed.
We continuously strive to improve and make our app more user-friendly. Your feedback reinforces the hard work we put in every day.
Thanks again for your stellar review, it's much appreciated. Feel free to get back to us if you ever need any assistance in the future.
Best wishes,
The HulkApps Team
We are using this for multiple sign up forms and image upload function via embedded forms and it works really well. The klaviyo integration is great and the support staff (Amit) are really quick and helpful.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Form Builder app! We love the Klaviyo integration feature, and are glad you've been utilizing it. :-)
We're happy to hear that you were able to get some assistance from our awesome support team, especially Amit, one of our great specialists! We appreciate the kind words. :-)
Form Builder with File Upload is a great app and it's FREE! Easy to use and the customer service is very helpful. 100% Recommend!
Thank you for your kind words!
Our team will be more than happy when they read your feedback.
If you need anything else, we are always on stand-by.
top support! snelle reactie en gelijk mijn probleem opgelost. Ze hebben veel geduld en zelf kleine vragen zullen ze met respect beantwoorden
Hi,
Thank you so much for an amazing review!
We are truly glad you found our support helpful, as we always aim to provide you with the best support possible.
Let us know if you need anything else from our end, please.
Have a great day ahead!
This app was everything I was looking for in a form builder app and so much more. Very easy to use, excellent functionalities and an incredible support team!
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Great app - does exactly what I need it to do and has a great visual display on websites! Also 5 star because of support.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
I recently uninstalled the app, Tarik Bucan, their Product Manager reached out to me to help me set up the app and provide amazing support for me.
Hello,
Thank you for the stellar rating and the positive feedback. We're ecstatic to hear that our Product Manager, Tarik Bucan, could assist you with setting up the Hulk Form Builder app and provide you with amazing customer support. Your kind words about our team members mean the world to us.
However, we noted that you mentioned having recently uninstalled our app. We're genuinely concerned to hear this and would love to better understand any difficulties you encountered that led to your decision. It would be beneficial if you could connect with our support team to discuss this further. We're always striving to improve our users' experience based on your feedback.
Once again, thank you for taking the time to review us, and we're looking forward to hearing from you to better serve your needs in the future.
Best Regards,
The HulkApps Team