Hulk Formulier Bouwer

Great customer service, great form builder. I love that this allows you to have unlimited form fields, intro before and after the form. I also appreciate that you and customize the look of the form to sort of match your site styling. The styling also offers hundreds of free fonts (Google Fonts), which is fantastic.

I'm giving 4 stars because I did have a bit of trouble in that I was creating a work application for a client, and repeated some of the same form field names, and it resulted in a buggy email form that left off so many form fields. So I wish that would be in the instructions before you begin working on the form. HOWEVER!!! The app developers were so quick to examine the form to figure out what the bug was when I brought it to their attention, and they let me know how to fix it quickly. The form performs beautifully now, and looks great! The client is very, very happy with it.

I appreciate when developers respond quickly, are courteous and explain solutions in an easy, digestible way. A+ on the developer communications and quick solutions.

5 stars on the customer service, appearance, and unlimited fields. Would definitely suggest adding in the detail to not repeat form field names. I would give you 4.75 stars if that was an option!

Harika bir uygulama,destek ekibi çok ilgili,uygulama kurulumundan sonuna kadar destek oldular,herşey için çok teşekkür ediyorum.

I needed help installing my custom form and the support team responded back at all hours of the day + night and fixed it for me. 10/10 - thank you!!!

My question was answered in a way that I could solve my problem. They also gave me an option to help me do it, but I was able to do it myself

It is really good customer service.

So far so good, create support! Khushbu was very knowledgeable about the product and helped me throughout the installation process. Now that I have installed the product I'm a little weary. There are certain features in the app that make it not easy for users to use. I have downgraded my review from 5-3 stars. UPDATE: I'm experiencing issues with the dashboard. The dashboard is not user-friendly - it cannot be filtered. Every time one clicks to see an image they are required to re-search for the item they are looking for. Total mess. Would be happy to speak to a developer and let them know my issues - and update my review but for now it's a downgrade.

I am using it, but I would like to know if I can export the info that the customers have filled on one sheet.

I used this app to add a custom form for my customers to request customized items. It took me a few days but the help from the support team was great. Each rep was able to help me no matter how long it took. I really appreciate that

I've been using Form Builder with File Upload for quite some time and have installed it on a new site. Their support is very responsive and helpful. The app is great.

Update 2/10/23:

I wrote the review below a few days ago and am now updating it, as the team behind the app actually responded by fixing all the issues I'd mentioned in the original review. It's hard not to be impressed by the responsiveness there and I can't ding them for the features anymore since they're now available.

The one thing they still need to do is let you choose the font on the header, not just the color, so it can match the rest of your form.

The critique I'm going to stand by is that the only reason I felt a need to post the review was because their customer service clearly wasn't going to help me to the extent needed and I was frustrated to be put in that position when I was running against a tight deadline to get something live.

For the Klaviyo issue, they said that it was probably an issue on Klaviyo's end and that I should contact them about it. Thankfully, I'm savvy enough to know when I'm being sent on a fool's errand.

With the header color issue, they did give me html tags to sort of do what I wanted to do. So, I can't fault them too much there. Nonetheless, it was obvious that a permanent fix could be executed on their side with relative ease (which they've now done). It would have been great if they just acknowledged that and initiated it on their side instead of having me fix it with a code cludge.

That said I'm bumping the rating three stars up to four and I would recommend this app!

Original Review:
I spent a full day setting this up on several stores. Here's my quick take on why it's only three stars:

1. The Klaviyo integration doesn't actually send Names into contacts. It just adds a custom property called "First Name" or "Last Name", which is worthless, as you can't use those fields as variables in emails.

2. For reasons I can't understand, you are unable to apply styling to the headers of your forms. So you can have your whole form designed in a specific color scheme and font, but then you're gonna be stuck with a generic gray header right on the top of it. Such a strange shortcoming, given how many things they let you modify in the design section.

3. Using it is pretty unintuitive. A lot of digging in and out of strangely organized menus.

4. There's an automatic email from an @hulkpapps.com address that goes out to everyone who submits their email address. You can turn this off but it is hidden in the strangest of places and took us ages to find.

The three stars are because all the rest is good. I'm just really frustrated and disappointed that they'd go to all the trouble of developing such a robust app and somehow overlook shortcomings like this.

The Klaviyo one is a dealbreaker. After spending a day setting this all up only to discover that glitch, I have to go back to the drawing board and find another app that handles this correctly and rebuild all my forms.