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We've been using this app for quite awhile and it's the best form builder we've tried. Support is super quick to respond. I just had a great experience reaching out for a little help and Emma responded immediately and fixed the problem right away. Thanks, Emma and thank you to the rest of the team for an amazing app!
Works really well to get customers into the right email inbox and so much more.
We were able to build many different types of forms all with different elements which has helped us reduce the number of back and forward email threads.
Also Emma was also very helpful when we needed some help with a more technical form build!
Thanks again!
I had an issue, that the contact form wasn't working properly so I asked for help, and their response was quick. They could fix that in couple days, which was great. it was good customer experience.
thank you!
Thanks Emma, very nice and great support. Within this app, we could easily set up forms and popup and with detailed design. Suggested!
I've been using this form builder for my website, and it’s incredibly easy to set up, even without prior web knowledge. It integrates seamlessly with my theme and works perfectly. I had an issue with one of the forms, but Emma from customer support quickly provided a solution and got everything back on track. Highly recommend this app for anyone needing a simple and reliable form solution.
The form builder is super easy to use, and the support team helped me a lot, with a quick and professional response. (even on things beyond the app). Highly recommended
This form builder is incredibly simple and easy to set up on your website, even without prior web knowledge. It's user-friendly and serves its purpose well. The customer care, especially Emma, is quick and reliable when it comes to resolving any issues.
The only recommendation I would make is to regularly check the forms and ensure that emails are being received, especially if they’re set to forward to an admin or catchall email address. Occasionally, the form may disconnect due to unforeseen and minor technical issues. However, the support team is always prompt in addressing and fixing these problems.
This contact form app is intuitive and easy to setup. I had a previous issue setting up SMTP on another app, and am happy to have found a replacement that works. The UI for configuring the forms is great.
Whilst onboarding this app, I received quick support from Emma who was able to assist with every question I had. Thank you!
Emma was really great and helpful. I appreciate all the help and looking forward to using the app more.
PCFB Has honestly been incredible for us as a store creating forms. The customer service is stellar and they will even help with custom requests like coding a form into a banner.
Sarah from the CS team was super helpful and friendly and absolutely needs a hefty pay rise!