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We have been using the Contact Form Builder for a couple of years now and haven't had any problems with it until just recently.....Emma and the rest of the team were very responsive and troubleshooted the issues we were having with some of our forms in a very timely manner. An absolute pleasure to deal with.
Emma, the support representative, always welcomes me warmly. There were several issues, and she managed to resolve them very quickly. For the things I could handle on my own, she provided clear and precise guidance, which was incredibly helpful. I truly appreciate her dedication and responsiveness—it made my experience smooth and stress-free. Thank you so much, Emma!
I found the online customer service, and they quickly resolved our issue. Thanks to Emma for her help!
Easy to set up and use, requested support and they were prompt to respond, Emma helped with adjusting our theme style to make one of my forms fit, look forward to using it more and hopefully improving customer experience. Thanks again!
I have been using many forms from this app. Whenever we have any issues Emma helps solve it quickly. Today the developer came via remote anydesk and configured everything and get the forms working. Highly recommend this app. cheers
I wanted to change the font, colour and bullet points on my form and Emma was great help in achieving that within minutes. Quick and easy.
Thank you!
Although we faced some issues receiving internal notifications several times, Emma at Globo support was always quick to respond and patient with our enquiries.
We also use a few other Globo apps and are always very satisfied with their support response!
Incredibly simple and easy to set up on your website, even without prior web knowledge. It's user-friendly and serves its purpose well. The customer care, especially Emma, is quick and reliable when it comes to resolving any issues.
By working with Emma, I learned how very easy is to connect a Powerful Form Builder form on my Shopify site to Google Sheets.
Just follow the steps in these guides!
(1) https://globo.io/kb/connect-globo-form-buildder-app-to-google/
(2) https://globo.io/kb/connect-form-data-to-google-sheets/
Emma was truly patient and clear!
I had a fantastic experience with the support team, especially Emma, who was incredibly helpful and responsive. She attended to my query promptly and ensured that all my concerns were addressed in no time. Her professionalism and attention to detail made the entire process smooth and stress-free. Highly recommend both the app and their excellent customer service!