Powerful Contact Form Builder

We installed powerful form builder with the intention of swapping out our existing form app that did not offer quite as in depth of an integration with Shopify. We created three simple contact forms based on wholesale application templates provided in the app, however when we ran them through our ADA compliance testing they came back with over 100 errors. Upon bringing this up with the app support team, we were told their app does not have the ability to add those features. We would highly caution against using this app to avoid ADA litigation.

Overall the concept works well and has some great features that work well with Shopify. But we encountered a technical issue on the 3rd day of using the app where by we could not rename or save forms. We got no reply from tech support despite the support feature showing as online. On the plus side, their support feature allows you to play a game while you wait, but then again, who has time for that?

Worst customer support ever !

I may adjust my review but right now I am on the free version and no matter the adjustments I make I don't receive a triggered email when a form is completed.

The submit button is not customizable and our website color theme is black and white but the submit button is fluorescent green. I'm unable to change that.

I spent a long time trying to resolve an issue in the email confirmations for one of the application functions (Forms) and even giving it "Ungrade", it continued giving problems. I tried to communicate 3 times with the staff by sending a message to "Contact Us" and I never received a reply.

The java script they use makes it load very fast on your website but it does slow down your website a bit. If they could trim this up that would be great. When you delete this app it leaves a bunch of js files on your back end that you may need to clean up to get a speed gain. I replaced this with a google form because their app stopped working recently. Worked well before that except for the things I mentioned before.

Worst App Don't waste your time with this App, shortcode only showing like text, when i click Support button only blank screen will open when i click any tab dashboard, settings, submittions, faqs any pages only blank screen will open except form page

I expected the form would allow me to edit fonts, font size etc to ensure on brand, cannot find how to do.

i'm sure it's a nice app, but only if you pay for it.
too bad it's pretty useless with the free version.. so we are going to look for another app.