Powerful Contact Form Builder
パフォーマンス、デザイン、統合性のすべてにおいて、最高水準を満たしています。 新しいウィンドウで開くの詳細を確認する
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Taylor from support was great to work with very helpful and human. Nice to have when you are getting frustrated! The three stars were for the app, not Taylor. He gets 5 stars. I ran into an issue publishing because it was not recognizing the app in my theme. Per Taylor's instructions, i had to copy and paste the html inside my page, which worked fine. I also later found out that i will need to add my customers manually after i approve them. Not so hot....it will serve the purpose for now.
App functions well but their support team is terrible
The form itself works well, and I use it across several other websites. However, it does come with a number of missing features and recurring issues.
For instance, unlike many comparable services, there is no option to delay the autoresponder. Having this capability would be a meaningful improvement.
In addition, design-related problems occur every time I install the form. It also happens every time I update my theme. Resolving them usually requires contacting the developer and going through unnecessary back-and-forth, which can be both frustrating and time-consuming, especially under tight deadlines. In practical terms, you should be prepared to spend extra time troubleshooting before the form functions smoothly and looks the way it should.
The core issue is that each time, I have to explain the exact same problem to the developer from the very beginning, as there doesn’t seem to be any internal note-taking or record-keeping. Repeating the same troubleshooting cycle every time is both inefficient and unnecessarily time-consuming.
Updated Review: While my initial experience was not positive, the app's team reached out to me to apologize for the inconvenience and assure me that this is not a typical experience and that the issue has been addressed.
Original Review: I wanted to like this app, it is easy to use and looks good. However, it says it offers conditional logic, but I was unable to get it to work. When I reached out to them for support, I was never able to reach anyone or get any responses.
Works for simple things. I’ve have multiple issues with it which is a shame, because customers had to tell me about what’s not working and I might have missed some clients due to it. However comes with customer support that have been fast and kind.
I was having trouble with the pop up and getting confirmation for the email sign up and Emma went thru so many options and really patiently helped me. I appreciate that.
This app helped me make a form efficiently and easily. A little inflexible with organizing the back-end; the folders will force a progress bar that gets a little weird with conditional statements. A little more of a tutorial or explanation for things would be great; things like the dynamic email or what tags I cannot use to edit email source code. Lastly, there was an issue with attachment casing. If it was .JPG instead of .jpg it would not allow upload. I am not sure if this is still an issue.
Besides all those tweaks the app functions really well and makes the form making process a breeze; I am just being rather knit picky.
Appreciate the globo team
Hello,
Thank you so much for your feedback.
our team will update for the jpg issue.
Regarding email, you can edit the source code. please read this instruction: https://globosoftware.net/kb/how-to-send-an-email-notification-to-customers/
Thank you again!
Works well for a free app. I gave it 3 stars because they have made it difficult to change the form font sizes in CSS, and if so, should add Font Size along with Color in the appearance tweaks.
App is easy to use but I cannot customize font or box color. I also cannot find the code to edit it myself since it only offers a shortcode
Hello I want to know if i can create a link in a product description for example and when the customer click on it, the form show up. Instead of always showing the form when the page is loaded. A little bit like the pop up but with a link.