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The app did not notify us that we had reached the email limit so we have almost 100 submissions that we never knew we received. There was no warning or anything given. Very annoying. If you want to just use for the free version, don't recomend!
I installed the app for our website but the spacing for the template was all off- been waiting more than 24 hours for help. Will update review if they can help resolve the issue because setting the app up for the form was definitely four stars.
I'm sorry for your experience. We was not available in the weekend. Our support has been trying to contact to you via your email.
We are looking forward to hearing from you.
This app has absolutely been a waste of my time and energy as of right now. I followed all of the videos to get the contact form to populate on my website and nothing except the "form builder" html has come up
couple of months Ago, it works the best for free users. now, it won't work at all. I tried creating a lot of new forms to replace the old one, but it only shows {formbuilder:67344} , This app should be rate negative -0 Star
We use the $9,90 plan. this app is full of problems and bugs. Support also ignores your email. Not worth the time and money.
Wow! I've been wasting all this money on google ads, with the conversion at this site: https://patriotsunitedshop.com/pages/do-you-own-a-small-business
But no more "conversions" are actually filling out the form. BECAUSE where the form is, it says this: {formbuilder:49239}
ie. NO FORM!!!
hi, we have a problem, when we exporting data more than 15 numbers, there is a mistakes, for example we submit 12345678912341234, when we export, it changes to 12345678912341200, the last two digitals is changed to 00, How to solve this problem? it leads to a very bad customer experience! please help solve the problem, thank you!
Hello,
Thank you so much for your feedback.
Our team is fixing the issue right now.
We are also trying to reach out you via email. Please response if you received our email.
Thank you,
Helen
Not happy, took me hours to make 2 forms and they stopped me from adding them unless I pay a fee, very expensive when i can go to freelancer.com and have it created to my store to edit lots of features for $50.00 lifetime payment. I wanted just 2 forms, 1 star from me.
This app started throwing 500 errors the second day we had the form online. The form is completely uneditable, and needed to be replaced.
I am extremely shock and angry that this app do not pass user's messages to our email address. That's ridiculous! We will never find out we received so many messages untill we login this app, it suppose to forward these messages to our email so that we can reply!!! Unbelieveable!!! We missed our customers messages!!