Recensies (1.515)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
23 februari 2024

very good customer service

SinozocLed
China
Ongeveer een uur gebruiken de app
19 september 2023

I had the pleasure of having Emma from Globe helping me fully set up my contact form she was very helpful and fast too. She helped so much and even revised some things for me to make it look even better than expected. I would recommend this app to everyone !
Thanks again Emma for your help!

TailsTwist
Verenigd Koninkrijk
3 maanden gebruiken de app
Bewerkt 8 mei 2024

Emma さんにご担当いただき、丁寧かつ迅速に問題解決までサポートしていただけました。

PC next
Japan
10 maanden gebruiken de app
3 augustus 2023

Great experience with the app! Been using it for almost 1 year now! the form has a lot of key features that let us get the information we're looking to get.

& the Table
Nederland
11 maanden gebruiken de app
28 augustus 2023

Emma instant solved my problem great service recommended. You can customize the form, the emails clients get. I wanted to change the font on the form but wasn't able to do it - I messaged them and they got back to me right away. I don't know if I've ever had this smooth of an experience while working with tech companies! Thanks Globo!

Lauren Eliot
India
Ongeveer een maand gebruiken de app
17 september 2023

It's very easy to use, I've been using it for a few years with basically no problems. Customer service is online in real time to facilitate our consultation. Highly recommended, 5 stars

Zosi
Hongkong SAR van China
Meer dan een jaar gebruiken de app
3 november 2023

I just wanted to add a simple contact collection form for a freebie download. It was easy to create and add to a page in Shopify. It also automatically integrates contacts into my customers list for email marketing. I did need to email tech support to customize my fonts but they were so helpful and did the work really quickly (and for free). I have the free version so it does display "powered by GloboForm" but I don't mind since this is for a one-time Zoom event and not my main newsletter form.

Nutritionist Mom
Verenigde Staten
4 dagen gebruiken de app
8 oktober 2023

Been using it for a while now and overall it's friendly to newbies like me.
The only problem is that in the last few days, I suddenly couldn't receive emails from customers, but Emma, a staff member, helped me solve the problem very quickly.
Now I'm going to continue to use PCFB happily.

SEYVUM
China
Ongeveer 2 jaar gebruiken de app
24 juli 2023

Great!I really like their technical team, they solve the problem very quickly. Then the code structure of their form is written very well, and I can customize the appearance by myself, which fits my ability very well.

Pandrodressy
Verenigde Staten
9 maanden gebruiken de app
9 augustus 2023

I have to admit, when I first installed this app I was ready to throw my screen against the wall. Then Emma, a true guardian angel, messaged me on instant chat & SHE WAS INCREDIBLE. The fact that Emma was there, in real time, patiently explaining what to do, and then taking it a step further and getting a developer involved to help with styling my form to better suit my website. This customer service, so incredible, patient, supporting, knowledgable and THERE WHEN I NEEDED THEM, was worth far more than the monthly fee alone. Customer service like this is so rare, and it's really hard to teach to people, however, Emma has this natural talent and Globo are really lucky to have her. It truly made the Globo Contact Form Builder much more appealing, and if there are issues down the track, I'm extremely confident about 2 vital things; Globo will help efficiently and patiently, and 2. Code and apps and forms can be improved, however, customer service like what I experienced today with Emma cannot possibly be upgraded. Thank you Emma and the team for all you did.....

My Store
Australië
3 maanden gebruiken de app