Recensioni (55)

Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 78% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 15% delle recensioni ha 1 stelle
2 maggio 2024

Just having convo with support, they are lighting fast and resolve my issues very quickly,A must have form in shopify app. Love the team,I wish you grow more and more each and every day

Kartel Cart
India
Circa un mese di utilizzo dell’app
MyAppGurus ha risposto 16 maggio 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.

28 maggio 2024

I signed up for a free plan, installed the app, and set up the form, and everything was running smoothly at first. However, without any prior notice, the app suddenly stopped working. I only found out because users began informing me that they were unable to submit their forms. It turns out the company decided to eliminate the free plan without any warning. This abrupt change caused a lot of inconvenience and disruption, as we relied on this app for our operations. The lack of communication and sudden termination of the free plan left us scrambling to find an alternative solution, leading to frustration and a loss of trust in the company's reliability.

The answer was:
We have curated new plans for you, please upgrade to the plan.

Terrible.

San Diego Freedivers
Stati Uniti
3 mesi di utilizzo dell’app
MyAppGurus ha risposto 4 giugno 2024

We sincerely apologize for the inconvenience caused by the recent changes to our pricing. We understand your frustration and want to make it right. Our team lead has also reached out to ensure all your concerns are addressed. If you have any further issues or suggestions, please let us know. We value your feedback and look forward to supporting you and your business now and in the future.

Data modifica: 14 maggio 2024

Created My forms in minutes, had one small issue but Ashu helped.
UPDATE: not even two weeks later I was sent a email claming based on feedback from customers like me it is more beneficial to remove the free basic tier and they are charging two different price plans. I was given one day notice about it. The inconvenience of having to set this up only for them to contact me out the blue and say this is just not good.

Mersey Spares
Regno Unito
14 giorni di utilizzo dell’app
16 aprile 2024

All in one website. Dont do much things create a form . Simple .easy .no code

Jadole Naturals
Emirati Arabi Uniti
2 mesi di utilizzo dell’app
MyAppGurus ha risposto 18 aprile 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.

Data modifica: 3 luglio 2024

I wrote this review because the app's creators unexpectedly eliminated the free tier and started charging for their services without any prior notice.

Since posting my review, I've been bombarded with emails claiming that the issue has been resolved. However, the free tier remains unavailable, so I'm unsure what exactly they have 'fixed'. Today, I received a phone call and multiple text messages from the owner, Dhruv Jain. This kind of persistent and intrusive communication is highly inappropriate and unprofessional, and it only serves to further frustrate users rather than addressing the actual issue.

Manhattan Craftworks
Stati Uniti
2 mesi di utilizzo dell’app
MyAppGurus ha risposto 16 maggio 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.

7 maggio 2024

Great App and even better customer service. I have generated a form to receive CV's for work candidates and MAG has been a great decision. Easy to set and clean layout. Recommend it!

Kio Multiservizi
Italia
16 giorni di utilizzo dell’app
MyAppGurus ha risposto 16 maggio 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.

15 aprile 2024

Recently use this app ..One of the best form builder .user friendly and easy to use ..no coding required ..best support help

Oladole Store
Emirati Arabi Uniti
3 mesi di utilizzo dell’app
MyAppGurus ha risposto 18 aprile 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.

13 maggio 2024

What a simple-to-use app! The customer team is fantastic!

SkyShepherd
Stati Uniti
Circa un mese di utilizzo dell’app
MyAppGurus ha risposto 16 maggio 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.

21 marzo 2024

My Experience has been amazing with the application no bugs were faced it is very versatile

Albatelbrothers
Kuwait
2 mesi di utilizzo dell’app
MyAppGurus ha risposto 18 aprile 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.

26 febbraio 2024

I am very satisfied with this app.
I was looking for a product request form to place on to a webpage and through this app I managed to display on the store.
I also needed to contact the customer service, the issue was solved fast, reliable and I received a feedback of the cause.
I am rating 5 stars this app because it is a good app with good customer service and fits my needs.

StatueCorp
Regno Unito
4 mesi di utilizzo dell’app
MyAppGurus ha risposto 1 marzo 2024

Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.

We appreciate your feedback and we thank you for your patience and continued loyalty.