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Created My forms in minutes, had one small issue but Ashu helped.
UPDATE: not even two weeks later I was sent a email claming based on feedback from customers like me it is more beneficial to remove the free basic tier and they are charging two different price plans. I was given one day notice about it. The inconvenience of having to set this up only for them to contact me out the blue and say this is just not good.
I wrote this review because the app's creators unexpectedly eliminated the free tier and started charging for their services without any prior notice.
Since posting my review, I've been bombarded with emails claiming that the issue has been resolved. However, the free tier remains unavailable, so I'm unsure what exactly they have 'fixed'. Today, I received a phone call and multiple text messages from the owner, Dhruv Jain. This kind of persistent and intrusive communication is highly inappropriate and unprofessional, and it only serves to further frustrate users rather than addressing the actual issue.
Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.
We appreciate your feedback and we thank you for your patience and continued loyalty.
Easy Installation, responsive and helpful support team - Thanks for such a valuable app!
We're thrilled to hear that you find our app straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
What a simple-to-use app! The customer team is fantastic!
Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.
We appreciate your feedback and we thank you for your patience and continued loyalty.
This app is very helpful, easy to use and customer support is very supportive.
Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.
We appreciate your feedback and we thank you for your patience and continued loyalty.
I don't get what the hype is... upon setting up the forms I encountered so many difficulties -
1. all of my answered checkboxes are not showing in submissions
2. did not receive email upon checking and entering admin configure email
3. there's no submission complete message. all my answers were erased after clicking "Submit".
There should be a thank you message afterward. Spoke to cs but they have a hard time understanding me just keep repeating the same thing... So disappointed and a waste of time.
I apologize for any inconvenience you may have encountered while utilizing our form builder application.
Ensuring our merchant's satisfaction is of utmost importance to us, and we are committed to delivering the highest level of service. We have carefully reviewed your requirements and are here to assist you with any issues you may be facing. Feel free to reach out to us via the live chat on the app dashboard, and we will promptly address and resolve any errors you are experiencing.
I sincerely regret any inconvenience this may have caused and appreciate your understanding.
It is not good at all because they didn't notify the exact time when they decide to charge. They just suspend our permission suddenly. Terrible!
Hello Gemrocky,
We are really sorry for the inconvenience caused to you. For the same listening to your feedback we have launched one new free plan for SMEs businesses.
Looking forward to your feedback.
Thanks,
MyAppGurus Team
Great add on. Super easy to use and support is super quick to help.
Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.
We appreciate your feedback and we thank you for your patience and continued loyalty.
supporting sistem good
We're thrilled to hear that you find our app straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
great app
Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.
We appreciate your feedback and we thank you for your patience and continued loyalty.