Hoogtepunten
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Werkt met de nieuwste thema's
Over deze app
Geïntroduceerd
16 februari 2023
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Retouren en uitwisselingenWerkt met
USPS, Canada Post, DHL Express, Shippo, EasyPost, ShipHeroGeautomatiseerde retourapp met één-klik uitwisselingen & terugbetalingen, retourverkoop en beeldinname.
Onze volledig geautomatiseerde retourbeheersoftware/app is geoptimaliseerd om kosten, emissies en operationele complexiteit met retouren te verminderen. Onze app biedt één-klik uitwisselingen, geautomatiseerde terugbetalingen, peer-to-peer retouren en beeldverificatie.
- Beeldverificatie om de kwaliteit van retouren te beoordelen en kostenvriendelijke beslissingen te nemen
- Automatiseer retouren, inclusief peer-to-peer of traditionele retouren
- Pas volledig uw retourportaal branding en verzendregels aan
- Toon uw besparingen op koolstofemissies aan uw klanten
- (Beta) Koolstofneutrale Retouren
Bevat automatisch vertaalde tekst
Prijs
Starter
Gratis te installeren
10% op P2P retourverkopen
- - Merkportaal en e-mails
- - Geautomatiseerde terugbetalingen
- - Uitwisseling voor winkelkrediet (kortingscode)
- - Winkelkrediet incentives
- - Peer-to-peer retouren
Schaal
$149 /maand
10% op P2P verkopen
- Alles van Starter plus...
- - Gelijkwaardige uitwisselingen
- - Printerloze QR-codes (USPS, Royal Mail)
- - Cadeaukaart als winkelkrediet
Gratis proefperiode van 14 dagen
Super
$499 /maand
8% op P2P retourverkopen
- Alles van Schaal plus...
- - Shop Nu uitwisselingen via Stripe
- - Beeldverificatie
- - Meerdere retourbestemmingen
- - Koolstofneutrale retouren
Gratis proefperiode van 14 dagen
Starter
Gratis te installeren
10% op P2P retourverkopen
- - Merkportaal en e-mails
- - Geautomatiseerde terugbetalingen
- - Uitwisseling voor winkelkrediet (kortingscode)
- - Winkelkrediet incentives
- - Peer-to-peer retouren
Schaal
$149 /maand
10% op P2P verkopen
- Alles van Starter plus...
- - Gelijkwaardige uitwisselingen
- - Printerloze QR-codes (USPS, Royal Mail)
- - Cadeaukaart als winkelkrediet
Gratis proefperiode van 14 dagen
Super
$499 /maand
8% op P2P retourverkopen
- Alles van Schaal plus...
- - Shop Nu uitwisselingen via Stripe
- - Beeldverificatie
- - Meerdere retourbestemmingen
- - Koolstofneutrale retouren
Gratis proefperiode van 14 dagen
Bevat automatisch vertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.
8 recensies
- 100% recensies zijn 5 sterren
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0% recensies zijn 4 sterren
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0% recensies zijn 3 sterren
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0% recensies zijn 2 sterren
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0% recensies zijn 1 sterren
Just wanted to drop in and share our experience switching over to Frate Returns from Loop for handling our returns and exchanges. It's been a game-changer for us, and I can't help but rave about Bailey and the whole Frate team!
From the get-go, it felt like the Frate team was all in. They're super flexible, ready to tweak things to fit just right with how we handle our orders and fulfillments. The platform itself? It's packed with features but still easy to navigate – a rare find in today's tech jungle.
The crew over at Frate is always on the ball, rolling out new goodies like instant exchanges, return image verification, and something I'm personally excited about, EcoDrop. But what's cool is they don't throw everything at you all at once. They start you off with the essentials, let you get your bearings, and then gradually introduce more features. It's like they're right there with us, keeping an eye on our inventory and making sure everything's ticking along without a hitch.
Our customer support team is over the moon with how straightforward everything is. And the customer portal? It's a thing of beauty. Super intuitive, walks you through every step of the way, and it even encourages folks to consider keeping their items or opting for an exchange – with a little extra incentive – instead of just going for a refund.
Now, let's talk about the instant exchange feature because it deserves its own shoutout. Imagine initiating a return and being offered any item from the store as a replacement, not just a different size of the same item. Plus, it handles the payment and reservation side of things seamlessly.
Frate gives us the freedom to choose the most cost-effective shipping options for returns, which is a huge plus for us looking to save where we can. And we're all geared up to start testing the EcoDrop feature, allowing customers to hold onto their returns a bit longer while we find a new home for the item.
Honestly, compared to the big names out there, Frate's personal touch, and their eagerness to listen and adapt to our feedback, makes us feel truly valued. As a brand that's all about sustainability and being eco-friendly, it's like we've found our perfect match.
I could go on all day about how much we're loving Frate and their team, but I think the best way to understand it is to experience it for yourself. If you're on the fence, I say give them a shot. You won't be disappointed!
We started with Frate in December and our experience so far has been amazing. The team at Frate is so easy to work with and they genuinely care about creating solutions that solve any of the hardships that come along with the process of servicing returns. Three features particularly standout; the image verification feature, peer-to-peer returns, and the multi-label creation feature. Image verification helps us to mitigate returns, peer-to-peer helps us to recover some of our margin loss associated with returns, and the multi-label option eases the task of returns process for my team. We previously used a larger returns solution and all I can say is I wish that we would have found Frate sooner.
The onboarding process is hassle free. My POC is very responsive.
We're a big shop, hundreds of thousands of users, Frate has such a creative solution with their P2P returns we're expecting hundreds of thousands of savings, and their pricing on just general returns management has beat all their competitors, while also having deep integrations into our ERP (netsuite) to take our returns role from a full time employee daily to ~1 hour for an employee as a side responsibility. Been loving the support and the team
The customer service and user experience on this app is amazing. They truly care about making sure it's set up best for your storefront. The team is devoted to making the best app for its users & takes in input and feedback on how to develop the best solution to battle the issue with returns online. OH and the image verification feature is amazing as we can check out the condition of the items before creating a return label. Gives us more feedback on the product and streamlines the process saving time and money going into this.
Over deze app
Geïntroduceerd
16 februari 2023
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Retouren en uitwisselingenWerkt met
USPS, Canada Post, DHL Express, Shippo, EasyPost, ShipHeroGemaakt door Frate
Over Frate
Gemiddelde score: 5,0
1 jaar ervaring bij het maken van apps voor de Shopify App Store
5017 Miss Julie Lane, Austin, TX, 78727, US
Ondersteuning
Stuur een berichtsupport@frate.co