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Conheça o risco de fraude, bloqueie fraudes conhecidas e automatize operações maximizando receitas.
O Fraud Control fornece-lhe as ferramentas para automatizar as operações de fraude e maximizar as receitas. Conheça o risco de fraude da sua loja com análises de dados, tais como taxas de aceitação e de encomendas de alto risco. O Fraud Control recomendará regras predefinidas ou pode criar regras personalizadas para bloquear defraudadores conhecidos na finalização da compra antes de se tornarem encomendas.
- Relatórios de risco de fraude para a sua loja.
- Análises de dados para mostrar as tendências de fraude ao longo do tempo.
- Automatização através do Flow para reduzir o tempo gasto com fraudes.
- Bloqueie finalizações da compra antes de se tornarem encomendas.
- Destaques
- Popular junto de empresas nos Estados Unidos da América
- Utilize diretamente no Admin Shopify
Lançada
10 de maio de 2023
Idiomas
inglês, checo, dinamarquês, alemão, espanhol, finlandês, francês, italiano, japonês, neerlandês, polaco, português (Portugal), sueco, chinês (simplificado)e chinês (tradicional)
Categorias
Avaliações (6)
I think that the reviewers that are giving low scores here are missing the boat. This tool adds some powerful capabilities. It is not just the dashboard. It seems to conditions to FLOW. We were paying a 3rd party company to guarantee our orders against fraud. They accepted more than 99% of the orders which was good, but at a cost that added up to a high monthly amount. After installing Fraud Control, I went to create some creative FLOWs (you need this free app too) and each time an order came in it runs through plenty of rules and uses the fraud risk score which has been pretty good. AVS, and a slew of other properties of the order. I also exempt regular orders from this check and exempt Shop Protect orders from this check. I believe that we will have almost the same success rate as we had with the paid company. I let it run for a few weeks together and now removed the paid company. (I gave them a chance to reduce their cost first)
I just added this to my 2nd store today, because of the success with the first store.
I run this in conjunction with a paid invoice printing app and when the printing app sees a Fraud tag on the order (add by my flow), it prints a big "Don't ship - FRAUD" on the order. Now, I just need to add the same thing for a "HOLD" which I sometimes add to the order when needed in further examination which I haven't needed so far.
I hope that everyone sees the benefit that I do and get the most from it causing Shopify to build it our even better.
This doesn't let you block high risk orders from completing a checkout - it only prompts you to install a shopify Flow to cancel said order after it has already been submitted.
That being said, the checkout blocking is great, but it only lets you block orders based on customer's address, email, or IP address - making it almost entirely useless unless you know who is going to submit a fraudulent order before it happens. There isn't even an option to block customers that have previously submitted a chargeback! you have to add their email addresses manually, one at a time!
Thank you for your review! If you would like to make sure to not be charged processing fees for high risk orders you would be able to use Flow as mentioned in the review. Then set your payment capture settings to not capture the order.
Thank you for the feedback on the app as well, this helps us understand what you will need from Fraud Control in the future. - Frans, Product Manager
I turned on this tool and it didnt block fraudulent orders, now someone opened 53 orders in 3 days and stole nearly thousands of units that will result in thousands of dollars in chargebacks!
Hi, there! Thank you for your review. The Fraud Control app creates a dashboard in your Shopify admin that displays analytics related to fraud or potential fraud on your store. In order to filter and block potentially-fraudulent orders, you'll need to enable checkout rules and/or Shopify Flow. You can find more information here (https://shopify.link/4krb).
I recommend checking out this help document (https://shopify.link/ZeAY) for tips on dealing with high risk orders and preventing fraud on your store. - Greta, Shopify Support
It literally does nothing that is new or useful. Just a dashboard, that tells you how many charge backs. Useless. I would have thought a basic template would be to block by IP, and other patterns, rather than just email address. Don't bother.
Thanks for taking the time to review the app. I understand that you would like to block orders/checkouts using Fraud Control. One method as you mentioned is using the Flow templates that are suggested. Alternatively if you click on the Rules section in the Admin side bar you will see that you can create custom rules to checkouts before they become orders using IP, billing/shipping address, email or postal code! Please let us know if you need help with setting these up!
Blocked all of our orders from exporting to shipstation. I would not install this app. It seems to be very buggy
Hey, there. Thanks for taking the time to leave us a review for the Fraud Control app. We'd love to chat with you directly so we can look into this mater for you. If possible, please connect with us through our help portal at this link: https://shopify.link/VAaY. Thanks! -Imogen, Shopify Support
Assistência
Shopify pode responder a qualquer pergunta que tenha sobre Fraud Control.
Programador
151 O’Connor St, Ottawa, ON, ON, CA
Recursos
Este programador não oferece assistência direta em Português (portugal).
Acesso aos dados
Esta aplicação necessita de acesso aos seguintes dados para funcionar na sua loja. Saiba porquê na política de privacidade do programador.
Ver dados pessoais:
Clientes, proprietário da loja, informações dos membros da equipa
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Clientes
Nome, endereço de e-mail, número de telefone, endereço físico, geolocalização, Endereço IP, navegador e sistema operacional
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Proprietário da loja
Nome, endereço de e-mail, número de telefone, endereço físico
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Informações dos membros da equipa
Nome, endereço de e-mail, número de telefone
Ver e editar dados da loja:
Clientes, produtos, encomendas, análise de dados da loja, contas de equipa, Shopify Payments, outros serviços
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Ver clientes
Dados do cliente
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Ver produtos
Inventário, produtos, or coleções
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Ver encomendas
Processamentos de encomendas or todos os detalhes de encomendas
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Ver análise de dados da loja
Análise de dados
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Ver contas de equipa
Contas de equipa
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Ver Shopify Payments
Contas do Shopify Payments
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Editar outros serviços
Regras de decisão
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Editar outros dados
Definições de pagamento or relatórios