Rezensionen (212)

Gesamtbewertung
2,3
Anzahl pro Bewertungsstufe
  • 31 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 7 % der Bewertungen sind 3 Sterne
  • 9 % der Bewertungen sind 2 Sterne
  • 45 % der Bewertungen sind 1 Sterne
6. Juni 2023

no sirve para nada , llevo 2 meses indicando nombres y datos de clientes y pedidos para filtrar y siguen entrando ordenes fraudulentas

LookPerfect
Spanien
8 monate mit der App
4. April 2016

Awesome just what i need to block spammers!

Military Outdoor
Vereinigtes Königreich
Mehr als ein jahr mit der App
12. Dezember 2017

It's nice to have peace of mind about orders. However, it would save space and eliminate clutter if there was an option to create a rule for multiple addresses. I occasionally get suspicious inquiries and I would like to put them all under one rule that would filter ANY address in the rule. That would be much more useful than having an individual filter for each address because the filter needs ALL addresses in order to work.
In other words, I'd like to be able to have a single rule that filters ANY address in a list.

Flotsam From Michigan
Vereinigte Staaten
Mehr als 8 jahre mit der App
22. März 2015

Fraud Filter is a good first line defense for stopping fraudulent orders from happening in your store.

BeardFriendly USA | Buy Beard Oils Online
Vereinigte Staaten
Mehr als ein jahr mit der App
19. August 2017

This app only works if you know a specific email address, IP address, etc. that you want to block. It won't block general terms, such as if the CVV doesn't match the card, or blocking a "high risk" attempt. Really frustrating.

Nicolesy
Vereinigte Staaten
Mehr als 7 jahre mit der App
Bearbeitet am 17. März 2018

We just recently launched, so we haven't had many orders yet. But I find the functionality works fine for us so far and I like that it supplements the already existing fraud analysis in shopify that shows up in the admin side when viewing each order.

Duranoutdoors
Vereinigte Staaten
Mehr als ein jahr mit der App
5. Mai 2023

I use it since 2 years approx and it helps but some people can order under another name ??? So, I have tried to add many filters about names and will see what this does. But I check where every customer lives by googling them and check where they live and if their adresses matches the one they entered, all good. Also if they are not regular customers, will turn down the shipping in a different location than the billing. The crooks are insistant though, They call and try to defend their points even if their story is a joke
We have set it up as we get a warning, not the order cancelled automatically. After doing my research, I decide and cancel the order becase we have accepted the charge . We also have set up that we have to accept the charge instead of automatic. It gives us time to look into them and no need to refund since they were never charged. But anything suspiscious, am not risking. I do offer them to ship to stores near them so they can go buy directly and even save on shipping fees, and funny enough, had one fake buyer residing 2 blocks away from one of our buyer (store) and another, 4 blocks away, and in both cases, they refused so, we know it is a gimmick.

Priamo Enterprises Inc
Vereinigte Staaten
Mehr als 8 jahre mit der App
Shopify hat geantwortet 21. Juli 2023

Hi there, Thank you for taking the time to share your experience and custom filters that you use to mitigate these high risk orders. In addition to blocking users names, you should be able to filter out their IP address or email as a filter as well. If you would like some more assistance with this, please contact our support team and we can look into it further: https://shopify.link/VRd6 -Mac, Shopify Support

13. Mai 2013

I had a customer who I did not want to buy from me again. This app has allowed me to block them from purchasing from my store in the future.

Designed Eyewear
Vereinigtes Königreich
Mehr als ein jahr mit der App
23. November 2021

This app does have it's flaws, but I have a pretty major suggestion if you are trying to use it! Turn on manual payment capture so you do not need to take the processing fee! I have had someone persistently trying to place orders, and manual payment capture helps SO much with this app.

JAM Clothing
Vereinigte Staaten
Etwa ein jahr mit der App
Shopify hat geantwortet 24. November 2021

Hi, there. Thank you so much for taking the time to leave this great review. We are so happy to hear that the Fraud Filter app has been working for you and your shop. Thanks again! - Marty, Shopify Support

10. März 2017

Using this App with my other store www.101.watch - and I am absolutely satisfied.
Cheers! K

Matwatches
Australien
Etwa ein jahr mit der App