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Destroy the bugs and avoid the frauds! An amazing app on auto-pilot.
As @Sinimabeats put, this App is great until it comes to sites selling digital downloads. The App indeed does flag, cancel and refund these orders, but it cannot do anything to stop the payment being made altogether.
On a digital downloads store, once the payment has been made, the digital item is automatically sent, regardless of if the order is cancelled or refunded.
The controls in the App are nice and simple. If they created a function to block the payment being made if the rules are met, then this would be an nearly ideal App for users looking to block fraudsters on a digital downloads store.
Maybe okay if you are just trying to block a specific email address but you can't even setup a rule to check the billing address zip against the shipping address zip. Really!
Had it installed for about 6 months. Doesn't work well at all. Very hard to navigate. Now it won't even let us create or update rules. Don't bother, accept that Shopify should fix this internally and refuse to.
This app works great on my network devices website
I'm relatively new to the app, and some of the features aren't as clear cut as I'd like. Still, the app does work. I put the first and last name of someone that I wanted blocked, and that person is now no longer able to order from my store using that name.
Practically useless. - This app requires you to create completely new and separate rule for every individual customer you want to block. No support for a single list.
- As others have stated, this app does not block the order from occurring. It just cancels it after the fact, leaving the merchant out of pocket for the transaction fee.
Hey, there. Thank you for taking the time to share this review and for highlighting these issues. We can see why some of these issues would be a problem for some of our merchants, like yourself, and we would be happy to pass your feedback along to our developers for future considerations. Cheers! -Elias, Shopify Support
Great app! Recommended!
Check out our site for a live demo - www.mintapple.co.uk
Cheers Guys :)
Another decent shopify app worth installing.
It worked great. Could have been a little more intuitive though.