Avis (214)

Note globale
2,5
Nombre d’avis par note
  • 31 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 7 % des avis sont des avis à 3 étoiles
  • 9 % des avis sont des avis à 2 étoiles
  • 45 % des avis sont des avis à 1 étoiles
26 septembre 2014

It doesn't work. I have created a filter to cancel an order from a given IP or Phone Number or Name and.... the filter is not triggered...

Very disapointting

My Little Desire
Belgique
Presque 2 ans d’utilisation de l’application
18 mai 2022

Does nothing. You can have like 50 filters or rules and it literally does absolutely nothing. Worthless.

Raw Feeding Miami
États-Unis
Plus d'un an d’utilisation de l’application
Shopify a répondu 10 juin 2022

I'm sorry to hear that you've found the Fraud Filter app to be unsuitable for your store but we appreciate you sharing your feedback with us here nonetheless. I will be sure to share your comments with our development team. -Victor, Shopify Support

26 janvier 2018

You can always trust native Shopify apps!!!

TRAILFORTY.com

Trail Forty
États-Unis
Environ 4 ans d’utilisation de l’application
21 avril 2015

Great way to detect fraud at the customer level before you fulfill the order.

Womens Cosmetics Online
États-Unis
Presque 4 ans d’utilisation de l’application
20 octobre 2016

Very pleased with this app. I would recommend.

Stylishly Numbered
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
28 octobre 2016

Great little app that allows you to create rules and flag potential fraud orders. We've been using it on our online store selling gifts for men for a couple of years and it has worked very well for us.

Coolmaterial
États-Unis
Plus de 3 ans d’utilisation de l’application
Modifié le 27 mai 2023

Pretty poor. All criteria has to be met for it to work. so if you put a name and an address for example, both would have to match in order for the filter to be applied. Then if the person simply changes their address it wouldn't work. This means in order for it to be effective you have to create 100's of separate filters for each rogue customer. It would instantly transform this app with the simple addition of giving us the choice to add filters with an AND/OR option but considering everyone have been requesting this same feature for almost 2 years I doubt they will implement it. You just get a canned uninterested response saying. "we will pass on the request to our engineers" Don't bother with this app it wont do what you want it to.

Rocksolid Audio
Royaume-Uni
Plus d'un an d’utilisation de l’application
Shopify a répondu 26 mai 2023

Hi, there. Thank you for sharing your feedback. We can see why adding additional options to the logic rules would be beneficial to prevent recurring orders. We would be happy to pass your feedback along to our developers for future considerations. Cheers! -Mac, Shopify Support

6 janvier 2018

Great way to detect fraud at the customer level before you fulfill the order.

Legging7
États-Unis
Environ 3 ans d’utilisation de l’application
23 janvier 2019

This app no longer works properly, it flags up but no longer cancels the orders, no point in having it installed.

Titania Creations
Royaume-Uni
Plus d'un an d’utilisation de l’application
31 juillet 2017

Very important feature - almost everywhere in the world!

Terraeclat
Royaume-Uni
Environ 3 ans d’utilisation de l’application