レビュー (210)

総合評価
2.3
評価レベルごとの件数
  • 評価の31%は5つ星です
  • 評価の9%は4つ星です
  • 評価の7%は3つ星です
  • 評価の8%は2つ星です
  • 評価の45%は1つ星です
編集日:2019年11月7日

I would be happy to update my review of this app. However the MOST BASIC use scenario doesn't seem to work: managing a black list of customers that I don't want to allow to place orders, based on a shipping phone, email or address. I created a test order using the exact shipping phone I would like to block and Shopify processed the order normally. I can't believe that Shopify doesn't have a functional method for blacklisting certain customers.

Bottles & Burps
アメリカ合衆国
アプリの使用期間:14日
2017年2月17日

Would love to give it a positive review, but it hasn't stopped any fraudulent orders dispute setting it up to block certain emails, it's let them all through costing me money in charge backs. Useless.

Beats By Vanity
イギリス
アプリの使用期間:13日
2017年5月6日

It keeps cancelling orders that are not fraudulent and have nothing to do with the rules I created.

Discriminant
アメリカ合衆国
アプリの使用期間:11日
2016年12月3日

The application was easy to install. Setup and customization of the app is simple and the app is very user-friendly.

https://www.gift-frog.com
https://www.kinkytoy.store

Gift Frog
カナダ
アプリの使用期間:11日
2021年8月10日

Es ist möglich Regeln zu erstellen. Es gibt leider keine Erklärung was man in die Felder schreiben soll. Die Auswahlmöglichkeiten sind extrem gering.

Peer Online Shop
ドイツ
アプリの使用期間:8日
2016年10月20日

Great app. Works well. Looks great. Easy to setup. https://www.kinkytoy.store

Yourturnkeystore 243
カナダ
アプリの使用期間:8日
2018年4月5日

This app is worthless. After talking to customer support and finding out that this app allowed you to create a series of filters for it to decide when to flag a purchase, I gave it the expectation that is was basically a blacklist.

Simple enough. I set one filter of let me know when an order over $500 is made.
It flagged every single $30 order as possibly fraudulent.

Delete. I'll stick with the regular shopify fraud analysis.

Socialfiber
アメリカ合衆国
アプリの使用期間:6日
2020年6月28日

This app allows for the creation of super specific rules which is great to stop the EXACT SAME fraudulent order from happening again but fraudsters aren’t stupid. They change emails, use a different IP address, order different product. I literally didn’t even waste my time configuring a single rule once I saw how it worked as I knew it would be a complete waste of time. What would actually be powerful is if you were able to use the fraud analysis result and use it within the fraud filter app. Being able to cancel out all orders with High fraud risk for example - that would be powerful. I asked 3 times if this could be done but kept getting the same recycled script from the help desk so gave up. Do better Shopify.

Shirt Talkin'
アメリカ合衆国
アプリの使用期間:5日
2018年8月2日

Come on Shopify what a STUPID APP! Your application has fraud alerts already, why would you not tie these into this app? How stupid are your developers. All fraud cases are generally one time customers, how the hell are we supposed to set a filter on them? The filter is the fraud analysis thats already been done.

Shoc Pty Ltd
アメリカ合衆国
アプリの使用期間:3日
2022年8月25日

Pathetic App. Do not use this app. This app will definitely cancel your orders but will not reverse/refund the amount.

XYXX Apparels
インド
アプリの使用期間:3日
Shopifyが返信しました 2022年9月2日

Hey, there. Thank you for reaching out and bringing this to our attention. When setting up rules for Fraud Filter, there is an additional option that allows you to 'Refund transaction amount' and refund the order. That being said, if you need help with setting this up, then we'd be happy to continue assisting you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers. -Elias, Shopify Support