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Ultimately the app is not useful because of the rule sets it uses. Would be nice if could use the Shopify fraud detection system to automatically cancel orders and send a message.
Hi, there. Thanks for taking the time to provide your feedback here, and I'm sorry to hear that you haven't found the app to be useful for the business. I'll be reaching out to you to follow up so we can collect some rule sets and provide them to our development team. - Oliver, Shopify Support
It literally doesn't open, so it doesn't work. It sounds like it could have been useful but it most certainly has no use.
Hi, there! We don't seem to be experiencing any issues with the app opening, so this is most likely due to a browser issue caused by caching, a browser extension, or an ad blocker. You can likely resolve this by clearing your browser's cache, however I'll follow up with you via email and we can do some troubleshooting together. Cheers! - Brie, Shopify Support
I can absolutely confirm Absolute Scientific LLC's review that this particular app does NOT do anything in regards to blocking suspicious/fake emails. Shopify support suggested me to install this app but seriously this does absolutely nothing against fraudulent actions of users.
Blacklisting emails and other information comes builtin in other CMS platforms and Shopify doesn't. This is highly condemnable when it comes to security! On top of that, I was suggested to install a paid app to get these features! Are you kidding me when it comes to security?!
Does what it says, but not super useful. It's not paying attention to the fruad levels of the order. You would need to have information on the person submitted the fraud to stop it, so it's only helpful for blocking past fraud orders, and they could easily get around this.
Hi, there! Thank you for this feedback; I'll be sure to pass this on to the appropriate team for you. In the meantime, I'd recommend checking out our help docs for some additional tips for fraud prevention: https://bit.ly/2XtkyoQ. - Brie, Shopify Support
Hits the spot! Works as advertised.
Something else that might be useful in a future update would be a dynamic filter to proactively alert us of multiple orders from the same IP or zipcode.
Great free app! Works well with the built in enhanced risk detection system and gives an extra added level to block fraudsters. Gives me peace of mind so I don't have to worry about chargebacks and can focus on sales, marketing and business development. :-)
This app has helped us to catch repeat scammers. You've saved us money, I'm a fan.
Great app, i found it very helpful when running my store. I would recommend it to anyone who needs to filter fraud.
Thank you for getting in touch and letting us know that the Fraud Filter app has been useful for your store! We appreciate you sharing your feedback with us here. -Victor, Shopify Support
If your store is not based in the USA, this is a useless app to detect frauds. It's basically a filter for the data your customer types, it doesn't check credit cards, proxies, phone numbers, addresses and so on. You can't complaint about it though, as it's 100% free. If you're serious about preventing frauds, you need Subuno. Check it out on the app store.