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Great app! Recommended!
Check out our site for a live demo - www.mintapple.co.uk
Cheers Guys :)
I use it since 2 years approx and it helps but some people can order under another name ??? So, I have tried to add many filters about names and will see what this does. But I check where every customer lives by googling them and check where they live and if their adresses matches the one they entered, all good. Also if they are not regular customers, will turn down the shipping in a different location than the billing. The crooks are insistant though, They call and try to defend their points even if their story is a joke
We have set it up as we get a warning, not the order cancelled automatically. After doing my research, I decide and cancel the order becase we have accepted the charge . We also have set up that we have to accept the charge instead of automatic. It gives us time to look into them and no need to refund since they were never charged. But anything suspiscious, am not risking. I do offer them to ship to stores near them so they can go buy directly and even save on shipping fees, and funny enough, had one fake buyer residing 2 blocks away from one of our buyer (store) and another, 4 blocks away, and in both cases, they refused so, we know it is a gimmick.
Hi there, Thank you for taking the time to share your experience and custom filters that you use to mitigate these high risk orders. In addition to blocking users names, you should be able to filter out their IP address or email as a filter as well. If you would like some more assistance with this, please contact our support team and we can look into it further: https://shopify.link/VRd6 -Mac, Shopify Support
It's nice to have peace of mind about orders. However, it would save space and eliminate clutter if there was an option to create a rule for multiple addresses. I occasionally get suspicious inquiries and I would like to put them all under one rule that would filter ANY address in the rule. That would be much more useful than having an individual filter for each address because the filter needs ALL addresses in order to work.
In other words, I'd like to be able to have a single rule that filters ANY address in a list.
Been using this app for sometime. It does filter and cancel orders but you have to take care to configure the filters correctly. The functionality is limited, missing basic requirements such as searching the contents of the filters created. This app is needed to prevent fraud and block undesirables, but it needs to be enhanced.
This app only works if you know a specific email address, IP address, etc. that you want to block. It won't block general terms, such as if the CVV doesn't match the card, or blocking a "high risk" attempt. Really frustrating.
Doesn't work well.. It does not filter accurately. Keeping it just because it's free..?
Protecting the fraudulent intent a perfection, you can set up rules and it's very functional.
Thank you, Shopify!
https://mandala-the-wall-tapestry-cave.com/
Simple functionality, only really useful for preventing orders from high-risk countries and/or known fraudsters. Better functionality is provided by several risk management apps now available in the app store. Search for Riskified, Signifyd, and Sift Science for a few better options.
Not great but free.
One big problem is that it won't cancel a known fraudulent deal before the transaction takes place. So you can end up with Paypal fees after you reverse it.
Simple fix I think.
Luckily, I've never had to use this app but I like that I have this already set up on my store... just in case.