Recensioner (214)

Helhetsomdöme
2,5
Antal per omdömesnivå
  • 31 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 7 % av omdömena har 3 stjärnor
  • 9 % av omdömena har 2 stjärnor
  • 45 % av omdömena har 1 stjärnor
26 september 2014

It doesn't work. I have created a filter to cancel an order from a given IP or Phone Number or Name and.... the filter is not triggered...

Very disapointting

My Little Desire
Belgien
Nästan 2 år användning av appen
18 maj 2022

Does nothing. You can have like 50 filters or rules and it literally does absolutely nothing. Worthless.

Raw Feeding Miami
USA
Mer än ett år användning av appen
Shopify svarade 10 juni 2022

I'm sorry to hear that you've found the Fraud Filter app to be unsuitable for your store but we appreciate you sharing your feedback with us here nonetheless. I will be sure to share your comments with our development team. -Victor, Shopify Support

26 januari 2018

You can always trust native Shopify apps!!!

TRAILFORTY.com

Trail Forty
USA
Ungefär 4 år användning av appen
21 april 2015

Great way to detect fraud at the customer level before you fulfill the order.

Womens Cosmetics Online
USA
Nästan 4 år användning av appen
20 oktober 2016

Very pleased with this app. I would recommend.

Stylishly Numbered
Storbritannien
Mer än 3 år användning av appen
28 oktober 2016

Great little app that allows you to create rules and flag potential fraud orders. We've been using it on our online store selling gifts for men for a couple of years and it has worked very well for us.

Coolmaterial
USA
Mer än 3 år användning av appen
Redigerat 27 maj 2023

Pretty poor. All criteria has to be met for it to work. so if you put a name and an address for example, both would have to match in order for the filter to be applied. Then if the person simply changes their address it wouldn't work. This means in order for it to be effective you have to create 100's of separate filters for each rogue customer. It would instantly transform this app with the simple addition of giving us the choice to add filters with an AND/OR option but considering everyone have been requesting this same feature for almost 2 years I doubt they will implement it. You just get a canned uninterested response saying. "we will pass on the request to our engineers" Don't bother with this app it wont do what you want it to.

Rocksolid Audio
Storbritannien
Mer än ett år användning av appen
Shopify svarade 26 maj 2023

Hi, there. Thank you for sharing your feedback. We can see why adding additional options to the logic rules would be beneficial to prevent recurring orders. We would be happy to pass your feedback along to our developers for future considerations. Cheers! -Mac, Shopify Support

6 januari 2018

Great way to detect fraud at the customer level before you fulfill the order.

Legging7
USA
Ungefär 3 år användning av appen
23 januari 2019

This app no longer works properly, it flags up but no longer cancels the orders, no point in having it installed.

Titania Creations
Storbritannien
Mer än ett år användning av appen
31 juli 2017

Very important feature - almost everywhere in the world!

Terraeclat
Storbritannien
Ungefär 3 år användning av appen