Recensioner (214)

Helhetsomdöme
2,5
Antal per omdömesnivå
  • 31 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 7 % av omdömena har 3 stjärnor
  • 9 % av omdömena har 2 stjärnor
  • 45 % av omdömena har 1 stjärnor
10 mars 2021

Has been useful for alerting to staff to unwanted buyers. Unfortunately it will not prevent these buyers checking out so we lose transaction fees when we cancel the orders. Tried to use it to day and it is broken.

SMWEngineering
Storbritannien
9 månader användning av appen
Shopify svarade 16 mars 2021

Thank you for your review. You should be able to filter out those buyers by adding their IP address or email as a filter in the app. If this isn't functioning properly, please contact our support team and we can look into it further: https://bit.ly/2AWw5VA. Cheers! - Brie, Shopify Support

25 januari 2021

Useless. It does not allow you to apply a filter on the "Shopify fraud detection system score" Looks like everyone has accessed for this.
You have not problems charging us $ for fraud chargeback. or $ to use our our payment gateways that have this function.

Medlab Clinical
Australien
9 månader användning av appen
Shopify svarade 26 januari 2021

Thank you for this feedback. I'll be sure to pass that on to our developers for you and submit this as a feature request on your behalf. - Brie, Shopify Support

14 februari 2018

The biggest fraud happens when billing addresses are different than shipping addresses and when they use expedited shipping. Both of those functions are missing!

Phoneremedies
USA
9 månader användning av appen
4 mars 2022

useless app, might as well just leave the orders open and see if you get a chargeback... the real crime here is Shopify charging merchant fees even when the payment is refunded. Cashapp doesnt do this, Venmo doesnt do this, PayPal doesn't do this...

CB Hobby
USA
9 månader användning av appen
Shopify svarade 23 mars 2022

Thank you for writing your review and I am sorry to hear that you've had a negative experience using the Fraud Filter app and fraudulent orders. If you haven't already, I would recommend checking out our documentation on fraud prevention to learn more about preventing fraudulent activity on your store: https://bit.ly/2PoUYkf. -Victor, Shopify Support

6 november 2019

This app does nothing. It does not work. I have to write a minimum of 100 characters but I have nothing more to say apart from this app is pointless.

Action Slot Racing
Storbritannien
9 månader användning av appen
6 juni 2023

no sirve para nada , llevo 2 meses indicando nombres y datos de clientes y pedidos para filtrar y siguen entrando ordenes fraudulentas

LookPerfect
Spanien
8 månader användning av appen
9 september 2016

it is not filtering or catching fraudulent orders.even i have detail filters in place.

It is simple tool, free, limited with no activity or analytics. it is not working for me.

Troygift
USA
5 månader användning av appen
6 maj 2019

This app should be called, "voluntarily share your customer's info with us, and we'll do nothing for you in return Filter." I need an app that can block specific customers, and also block sales to specific states and zip codes. Fraud Filter claims it can do that . The rules that I set up, were made to do that, but, this app does NONE of those things. This is just a scheme for them get your customer's metadata. It's completely useless for anything else. Clearly the 5 star reviews are fake. Don't use this app. It's a fraud. You've been warned.

Absolute Scientific LLC
USA
4 månader användning av appen
21 juli 2023

This app does not work at all. As this app is by Shopify, I reached the support and explained everything, how it is not working. Finally got a reply from them to use another app. Then why this app is there? Not at all satisfied

Skmeico
Indien
4 månader användning av appen
Shopify svarade 10 augusti 2023

Hi, there. I'm sorry to hear that the app wasn't working for you, and I appreciate you reaching out to our team about this. If you experienced a technical issue with the app, please know that our team will investigate and do what we can to resolve it. -Sophia, Shopify Support

17 januari 2016

Had it installed for about 6 months. Doesn't work well at all. Very hard to navigate. Now it won't even let us create or update rules. Don't bother, accept that Shopify should fix this internally and refuse to.

Gow Gifts
Förenade Arabemiraten
4 månader användning av appen